Digital capability of New Zealand businesses
The Business Health and Digital Monitor provides an overview of New Zealand businesses’ digital capability, and trends in the use of digital tools and technology. It captures digital capability attributes in a way that enables us to monitor business’ digital progress over time – including by size and industry.
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New Zealand Business Digital Insights 2023
Our research found that:
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Half (52%) of all New Zealand businesses believe they would benefit from being more digital, a slight increase from 49% in the previous year.
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‘Information security and fraud’ remains the most frequently identified barrier to further digital enablement by businesses. 2 thirds of businesses experienced cybersecurity issues in the 12 months to March 2023, and half of all respondents stated that they regularly consider this threat as they run their business.
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Cost and value for money concerns have increased slightly amid ongoing challenging economic conditions. 48% of businesses are not as digitally enabled as they could be because of these concerns.
The next New Zealand Business Digital Insights Report will be released in June 2024.
Business digital capability monitor: Key findings and update – May 2023 [PDF 1MB]
Published: May 2023, based on data collected during November 2022 – March 2023