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      • Reforming the building regulatory system and building and construction sector
      • Building and maintaining New Zealand’s homes and buildings
      • Response to Canterbury earthquakes
      • Building and construction consultations
      • Investigations and reviews for safer buildings
      • Residential pool safety
      • Supporting a skilled and productive workforce
      • Regulating building professionals and practitioners
      • Weathertight Homes Resolution Service claims statistics
      • Building for climate change
      • Building Performance Website
    • Tenancy and housing

      Tenancy and housing

      • Rental bond data
      • Housing Affordability Measure
      • Evaluation of 2016 changes to the Residential Tenancies Act
      • Tenancy website
    • Energy and natural resources

      Energy and natural resources

      • Energy consultations and reviews
      • Energy statistics and modelling
      • Energy strategies for New Zealand
      • Low emissions economy
      • Energy hardship
      • Energy generation and markets
      • International engagement on energy
      • A Minerals and Petroleum Resource Strategy
      • Subscribe to Energy and Resource Markets news
      • NZ Petroleum and Minerals Website
  • Business and employment

    Business and employment

    • Consumer Protection

      Consumer Protection

      • COVID-19 Consumer Travel Reimbursement Scheme
      • Review of consumer law
      • Review of consumer credit law
      • Disclosure regulations and third-party fundraisers consultation
      • Consumer research and reports
      • New wheel clamping rules
      • Business guidance
      • Know your consumer rights
      • Protect yourself from scams
      • Consumer Protection Website
      • Ticket reselling in New Zealand
    • Employment and skills

      Employment and skills

      • Employment Strategy
      • Health and safety
      • Employment legislation reviews
      • Our international labour relations
      • Labour market reports, data and analysis
      • Future of Work Tripartite Forum
      • Regional Skills Leadership Groups
      • NZ Industrial Relations Foundation
      • Employment website
    • Business

      Business

      • Support for business
      • Financial markets regulation
      • Competition regulation and policy
      • Regulating entities
      • Standards and conformance
      • Trade and tariffs
      • Intellectual property
      • Business.govt.nz
    • Economic development

      Economic development

      • COVID-19 data resources
      • Economic Plan
      • Just Transition
      • Industry policy
      • Digital economy
      • Screen sector
      • Growing the food and beverage sector
      • Māori economic development
      • Pacific economic development
      • Regional economic development
      • Sector reports series
      • Major events
  • Immigration and tourism

    Immigration and tourism

    • Immigration

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      • Immigration consultations
      • Changes to temporary work visas
      • Immigration website
      • Temporary migrant worker exploitation review
      • Migration research and evaluation
      • Release of immigration information
    • Tourism

      Tourism

      • Tourism recovery
      • Tourism projects
      • Tourism funding
      • Making it easier to travel to New Zealand
      • Subscribe to tourism sector alerts
      • New Zealand-Aotearoa Government Tourism Strategy
      • Destination Management Guidelines
    • Tourism research and data

      Tourism research and data

      • Tourism data overview
      • Tourism data releases
      • International tourism forecasts
      • Tourism data tools
      • Tourism data insights
      • The Tourism Information and Data Hui
      • Subscribe to tourism data alerts
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      • Contact the New Zealand Space Agency
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  • Cross-government functions

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    • Government Centre for Dispute Resolution

      Government Centre for Dispute Resolution

      • Who we are
      • Why dispute resolution is important
      • Best practice guidance on dispute resolution
      • Dispute resolution tools and resources
      • Dispute resolution research and insights
    • Regulatory stewardship

      Regulatory stewardship

      • Regulatory systems and stewardship
      • Our assessment of regulatory systems
      • Regulatory systems amendment bills
      • Regulatory charters
      • International regulatory cooperation
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      New Zealand Government Procurement and Property

      • New Zealand government procurement open data
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      • Transparency Statement
      • Published Official Information Act requests
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      • Make a request for official information
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Home ›
Cross-government functions › Government Centre for Dispute Resolution

Government Centre for Dispute Resolution

The Government Centre for Dispute Resolution (GCDR) provides leadership and stewardship to support a systems-based, best practice approach to dispute resolution in New Zealand.

Who we are

We build capability across government to design and deliver appropriate and accessible dispute resolution.

Why dispute resolution is important

This page explains what dispute resolution is, why it is important and how it is practiced in New Zealand.

  • Roles in dispute resolution

Best practice guidance on dispute resolution

This section has best practice guidance for reviewing existing dispute resolution schemes and developing new schemes.

  • Understanding dispute resolution
  • Assessing a dispute resolution scheme
  • Developing a dispute resolution scheme

Dispute resolution tools and resources

This section contains tools and resources related to dispute resolution in New Zealand.

  • Aotearoa best practice dispute resolution framework
  • Dispute resolution best practice principles
  • Glossary of dispute resolution terms
  • Guidance on dispute resolution clauses in contracts

Dispute resolution research and insights

This section has research aimed at increasing our understanding of dispute resolution in New Zealand and case studies that provide insights into how dispute resolution is practiced here.

  • Insights from approaches to dispute resolution in New Zealand
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