Our services
We deliver and support many services that touch on the daily lives of New Zealanders.
On this page
From supporting safe and secure homes through tenancy services, connecting New Zealand to the world through our immigration system, and helping businesses to succeed, our diverse and widespread services help Grow New Zealand for All.
While our customers are diverse, our commitment to serving them is unified. We are committed to providing a great experience to our customers. ‘Our Promise’ outlines what customers can expect when they interact with us, whether in person, by phone, email or on our website.
The list below are examples of the most used services we provide and not a complete list.
Building and energy
- Building Code determinations
- Tenancy Bond receipt and refunds
- Tenancy, unit titles and weathertight mediation
- Investigating breaches of the Tenancy and Building laws
- Temporary Accommodation Service
- New Zealand Claims Resolution Service
- Petroleum and minerals
- Weathertight Services
Business and employment
- Business registration including companies, personal property securities and financial service providers.
- Small business support
- Licensing practitioners, including building, electrical, immigration, auctioneers, motor vehicle traders
- Trading standards and Standards New Zealand
- Employment law, rights and obligations
- Employment relations and dispute resolution
- Prevention of migrant exploitation and compliance with employment standards
- Regional Economic Development & Investment
- Consumer Protection
- Protecting intellectual property
Immigration and tourism
- Granting visas to people who New Zealand needs to work, visit, study, or settle here.
- Ensuring that people crossing the border and staying in New Zealand are entitled to do so.
- Helping migrants and refugees.
- Attracting international talent and investment
- Tourism funding
Science and technology
- Funding opportunities
- Space Agency
- Digital connectivity
- Radio spectrum management
- Telecommunications infrastructure
Cross-government services
- Auckland Policy Office
- Dispute Resolution
- Regulatory stewardship
- NZ Government Procurement and Property
- Language Assistance Services
- Customer information via various channels
We have a wide range of operation websites that provide information about specific services and subject areas.