Breadcrumbs Home ›
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Consumer Protection
- COVID-19 Consumer Travel Reimbursement Scheme
- Review of consumer law
- Review of consumer credit law
- Disclosure regulations and third-party fundraisers consultation
- Consumer research and reports
- New wheel clamping rules
- Business guidance
- Know your consumer rights
- Protect yourself from scams
- Consumer Protection Website
- Country of origin labelling
- Ticket reselling in New Zealand
Consumer research and reports
This section provides information about consumer research and reports commissioned or undertaken in recent years.
On this page
New Zealand Consumer Surveys
These biennial surveys provide insights into what consumers know about their rights, where they have experienced issues, and how they have tried to resolve those issues.
Consumer Protection quarterly reports
This series of reports provides information and analysis of the issues that consumers contacted the our Consumer Protection helpline and the Citizen’s Advice Bureau about.
Business and consumer research
Business and consumer research into awareness, attitudes, and understanding of their rights, obligations and responsibilities.
Consumer credit research
Research, evaluation and monitoring in relation to consumer credit including evaluation of the Credit Contract and Consumer Finance Act (CCCFA).