Contact us
This page contains contact details for the Ministry of Business, Innovation and Employment (MBIE).
On this page
General enquiries
Email info@mbie.govt.nz.
Phone: +64 4 901 1499
Our head office
15 Stout Street, Wellington 6011
PO Box 1473, Wellington 6140
Phone +64 4 472 0030 or +64 4 917 0199
Fax +64 4 473 4638 or +64 4 917 0190
Media enquiries
Email: media@mbie.govt.nz
Media phone: 027 442 2141
Official Information Act requests
Before requesting official information(external link) under the Official Information Act 1982(external link) (OIA request) from us, we encourage you to check out our sources of information below as you may find the information you need is already publicly available:
If you know that the information was previously published and publicly available but you cannot find it on any of our websites or in the National Library collection, you can request a copy under Part 3 of the Public Records Act (Public access to information and records).
How to make an OIA request
Requests should include your name, your postal address or preferred email address, and specific details of the information you want.
Email oia@mbie.govt.nz
or post your request to Ministerial Services, Ministry of Business, Innovation and Employment, PO Box 1473, Wellington 6140.
How long will it take?
We will acknowledge your request as soon as practical and respond no later than 20 working days after we receive it. Sometimes for large requests or those requiring consultation, the Act allows for a time limit extension. If so, we will let you know and give you a specific due date.
Withholding information
We may withhold information for specific reasons. If this occurs, we will explain the reasons why. For more information please refer to sections 6, 9 and 18 of the Official Information Act(external link).
Complaints
If you are unhappy with our response, contact us in the first instance. You have the right to seek a review of the response by the Ombudsman(external link).
Transparency statement
MBIE's transparency statement describes the kind of information MBIE gathers to ensure it can effectively:
- protect people, information, and places
- ensure regulatory compliance, and
- detect and prevents criminal offending.
View MBIE's transparency statement
Reporting alleged dishonesty by our staff
If you have any concerns about fraud, corruption or dishonesty at our Ministry:
- Email us: integrity@mbie.govt.nz or
- Contact an anonymous and independent reporting service, 24 hours a day, seven days a week: 0800 463 676
Any allegations of dishonesty will be treated seriously and will be objectively and thoroughly investigated by a dedicated independent Integrity Team in line with our Addressing Fraud Corruption and Dishonesty Policy and Procedure.
Problems with the website
Email our webmaster. If relevant, please include the page URL.
Our Chief Executive
15 Stout Street, Wellington 6011
PO Box 1473, Wellington 6140
New Zealand
Phone +64 4 901 1499
Assistance available
If English isn’t your first language let us know when you call and we’ll use Language Line(external link).
If you’re deaf or hearing impaired, you can use Video Relay Service(external link) to get in touch with us.