Telephone/Video Interpreting Service
Telephone/Video Interpreting Service for government agencies
MBIE has made the decision to transition from a single telephone and video interpreting provider, to procuring 3-5 providers for this service to form a panel. A tender for the contract will be listed via the Government Electronic Tender Service (GETS) website on 27 July 2023, and closes on 24 August 2023.
The Telephone/Video Interpreting Service helps government agencies to communicate with clients with limited English through telephone/video interpreters available 24 hours a day, seven days a week, in over 180 languages.
Check for eligibility
The Telephone/Video Interpreting Service is available to participating government agencies through a government contract.
All agencies generally entitled to purchase services under collaborative contracts (e.g. central government departments, crown entities and local government authorities) are eligible to join this contract.
If you are unsure about your eligibility to join this contract, you should visit the Government procurement website and if necessary apply for eligibility.
Find out if your agency is eligible(external link) — New Zealand Government Procurement and Property
Join the Telephone/Video Interpreting Service through the government contract
If you are new to the Telephone/Video Interpreting Service and would like to join, you need to check the eligibility information first.
If you are eligible contact LAS@mbie.govt.nz for further information.