We develop policy and law to support a trading environment that promotes the long-term interests of consumers. This page provides information about recent research and reviews of consumer law.
We are reviewing consumer credit law to ensure consumers are protected from irresponsible lending practices and debt-spirals. This section also includes information about previous reviews of consumer credit law.
In 2016 we consulted on disclosure regulations for third-party fundraisers.
New legislation to protect the public from wheel clampers charging excessive fees and preying on motorists is in effect from 2 January 2020.
How to comply with consumer laws and deal with complains in the best way.
You have rights when you shop for goods and services. Find out more about your consumer rights.
You're less likely to fall for a scam if you can spot some of the usual signs.
The Government has recently introduced a requirement for country of origin information for certain foods. This page provides information about these new changes.
Following a number of recent complaints from consumers about ticket reselling practices, the Minister of Commerce and Consumer Affairs has announced a review into ticket reselling in New Zealand.
The Government is introducing new protections for consumers using Buy-Now, Pay-Later. This is part of the Government’s work to ensure consumers are protected from potential financial harms, while enabling continued access to low-cost credit.