Business health and motivations research

New Zealand business health and motivation insights 2023

Our latest New Zealand Business Health and Motivation insights are summarised in a short report.

This is based on the feedback of 2,702 businesses that have told us about how they were coping and their motivations for being in business during late 2022/early 2023.

Our report shows:

• 75% of businesses report an increase in the costs of running their business compared to a year ago, including one in three who say their costs have increased by 20% or more.

• 37% of business owners and managers report being ‘frequently frustrated and stressed’. In some sectors, particularly retail and hospitality, this is likely to have been the case for a prolonged period.

• Almost half (47%) of businesses have experienced revenue reductions, whereas 30% of businesses have seen their revenue increase.

• Wellbeing and work-life balance is a key motivation for entrepreneurs starting their own business.

• The main barriers to businesses achieving their goals are cost, time and uncertainty.

Published: April 2023, based on data collected during November 2022 to March 2023.

New Zealand business health insights 2021

Our latest New Zealand Business Health insights are summarised into a printable one-page factsheet of what 2,212 businesses told us about how they were coping during November 2021; just prior to the shift to the COVID-19 Protection Framework.

Our reports show:

• Significant deteriorations in business owner wellbeing and confidence from earlier in the year.
• High levels of concern about the impacts of restrictions, the clarity of the protection framework and supply chain disruptions.
• Considerable employer concern about staff wellbeing and the ability to access skilled labour.

Results are provided in a printable 1 page factsheet, as well as a more detailed report.

Published: December 2021, based on data collected during October to December 2021