Finance Operations Officer – Accounts Receivable
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Tēnei tūranga – About the role
The Finance Operations Officer is a team member position in MBIE, and contributes to the operations of the Finance Operations team.
The Finance Operations Officer will bring their business understanding and perspective to work in partnership with the team leader and other staff within MBIE.
This position will support MBIE by providing a high standard of service, consistency of delivery and successful team work.
Ngā herenga – Requirements of the role
Personal specifications
- Ability to quickly establish and build strong working relationships, trust and credibility across the organisation.
- Demonstrated problem analysis skills and sound judgement.
- Enthusiasm for continuous improvement.
- Proven experience in undertaking accounts processing in a medium to large size organisation.
- Good understanding of accounting systems, controls and processes.
- Good understanding of operating in a customer-focused environment with the ability to communicate information in a clear and logical manner.
- Resilience to work in a constantly evolving work environment.
- Skills are crisp and show an eye for detail and accuracy.
- Can work with people across all levels of an organisation.
- Known for their integrity, and taking responsibility for their own actions.
- Known for positive customer interactions.
Pre-requisites
- Must consent to and satisfactorily complete a credit check.
- Must have the right to live and work in New Zealand.
Takohanga tuhinga o mua – Key accountabilities and deliverables
Indicators of success
The Finance Operations Officer will be required to deliver the following accountabilities:
- Accounts Receivable and Bank Reconciliations.
- Develop relationships with internal stakeholders and understanding of their subsystems contributing to MBIE receivables.
- Ensure timely and accurate execution of receipting across multiple ledgers and MBIE and trust bank accounts to allow the Financial Accountants to review and sign off including record completion.
- Ensure internal processing controls are maintained at all times.
- Complete all debtor related forms (creation, invoices, credit, refund, write off) and loading of AR system/bank files to create invoices/receipts for matching/reconciliation, and direct debit processes.
- Develop and maintain knowledge of all Accounts Receivable tasks across the team, providing clear lines of support and back up to ensure business continuity in a variety of scenarios.
- Process, receipt and match all on-balance sheet bank reconciliations including Onshore, Pacific Islands and Offshore plus the INZ Onshore account.
- Create/maintain Accounts supplier records, ensuring sufficient approval and supporting documentation is included.
Wellbeing, health and safety
- Displays commitment through actively supporting all safety and wellbeing initiatives.
- Ensures own and others safety at all times.
- Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
- Reports all incidents/accidents, including near misses in a timely fashion.
- Is involved in health and safety through participation and consultation.
Tō tūranga i roto i te Manatū – Your place in the Ministry
The Finance Operations Officer position reports into the Accounts Receivable Team Leader within the Corporate Services branch. The branch sits within the Corporate Services, Finance and Enablement group.
To mātou aronga – What we do for Aotearoa New Zealand
Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.
To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.
As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).
Ngā matatau – Our competencies
Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.
Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.
Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.
Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.
Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.
Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.
Te Tiriti o Waitangi
As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.
Mahi i roto i te Ratonga Tūmatanui – Working in the public service
Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.
In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.
What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission
