We are responsible for a range of policy and regulations that control and facilitate broadband and mobile infrastructure, including property access and dispute resolution for UFB installations, and environmental standards.
This page tells you how to register as a network operator under the Telecommunications Act 2001 and about the special rights network operator status allows.
The Ministry of Business, Innovation and Employment (MBIE) is preparing for a new contract tender for the NZ Relay Service in mid-2026, which will shape service delivery for 2027 and beyond.
The postal Deed of Understanding sets out the minimum obligations of the national mail carrier, New Zealand Post, for the sale and delivery of postal products.
When you send in your submission, it might be put on this website. If you do not want your submission published on the MBIE website, you have to tell us clearly.
This section explains that the NZ Relay Service has had instances of being misused. This helps us ask questions to understand how we can deliver an inclusive service, while making sure everyone is safe, and misuse is limited.
The Telecommunications Development Levy subsidises telecommunications capabilities in the public interest which are otherwise not expected to be available commercially, or which are unaffordable.
The NZ Relay range of services is provided by the Crown for people with communications disabilities. MBIE funds NZ Relay to provide equal work and lifestyle opportunities for those with speech, hearing and vision disabilities. These services assist people who are Deaf, hard of hearing, have speech communication difficulties or are deafblind to communicate with others over the phone, with the help of a relay assistant.
The telecommunications service obligations (TSO) regulatory framework established under the Telecommunications Act 2001 enables specific telecommunications services to be available and affordable.
The Telecommunications Act 2001 includes a regulatory framework for fibre connection.
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