We are responsible for maintaining a robust regulatory environment for the information and communications technology (ICT) sector.

The NZ Relay range of services is provided by the Crown for people with communications disabilities. MBIE funds NZ Relay to provide equal work and lifestyle opportunities for those with speech, hearing and vision disabilities. These services assist people who are Deaf, hard of hearing, speech-impaired and deafblind to communicate with others over the phone, with the help of a relay assistant.

Network operators in accordance with the Telecommunications Act 1987 and the Telecommunications Act 2001 are listed below in alphabetical order with their month of registration.

We advise government on aspects of the emergency call services in New Zealand, working with the New Zealand Police and other agencies.

This page provides details of the Emergency Caller Location Information (ECLI) Service, how it works, how your privacy is protected and contact information.

The telecommunications service obligations (TSO) regulatory framework established under the Telecommunications Act 2001 enables specific telecommunications services to be available and affordable.

Significant government-led programmes are working to improve broadband and mobile connectivity for New Zealanders.

Government-led connectivity programmes such as the Ultra-Fast Broadband Programme, Rural Broadband Initiative Mobile Black Spot Fund, Rural Capacity Upgrades Programme and Remote Users Scheme are delivering improved broadband and mobile services to New Zealanders.

Each quarter, a Quarterly Connectivity Update is published reporting on the progress of the government's broadband and mobile programmes.

The Government has announced it is working with New Zealand’s 3 major network operators (Spark, Vodafone and 2degrees) and shared network infrastructure provider Dense Air to enable improvements to rural connectivity and the accelerated roll-out of 5G services to small towns across New Zealand.