Understanding existing dispute resolution arrangements
Before designing a new dispute resolution scheme or improving an existing scheme, it is essential to consider what arrangements may already be in place for resolving disputes.
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Who got funded
The who got funded spreadsheet lists the grants for scientific research and associated activities funded by the Ministry of Business, Innovation and Employment since 2015.
Understanding the parties to disputes
This page helps you analyse the parties to a dispute, their interests, their needs, the outcomes they seek, the relationship between them including if there is an imbalance of power.
Independent investigation report into FMA Chair released
Following the independent investigation into the conduct of Financial Markets Authority (FMA) Chair Craig Stobo, Commerce and Consumer Affairs Minister Cameron Brewer has released the report.
Guidance on dispute resolution
This section has best practice guidance for developing new dispute resolution schemes and assessing and reviewing existing schemes.
User support within the dispute resolution scheme
Users can be supported through the dispute resolution process formally by lawyers or advocates, or more informally by family or friends.
Engine fuel quality
The quality of engine fuels in New Zealand is governed by a set of regulations designed to protect consumers and the environment.
Initial considerations for developing or reviewing a dispute resolution scheme
This page sets out what you need to consider when developing or reviewing a dispute resolution scheme.
Investigation into allegations about the conduct of the chair of the Financial Markets Authority.
pdf, 145 KBUnderstanding dispute resolution
This section will help you gather information about the underlying issues driving complaints and disputes, and the circumstances under which they arise and are resolved.