Government announces plans for water services economic regulation
The Government has made key decisions on the design of a new regime for economic regulation and consumer protection under Local Water Done Well.
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Fit for purpose financial services reform
The Ministry of Business, Innovation & Employment consulted on proposed changes to how financial products and services are regulated in 3 key areas: consumer credit, financial services conduct and financial dispute resolution.
Government introduces Bill to modernise insurance law
On 2 May 2024, the Government announced that it would modernise and improve insurance law so that consumers and businesses can effectively protect themselves against risk.
New Zealand Claims Resolution Service marks 1 year of supporting homeowners with natural disaster insurance claims
Since launching in February 2023, the New Zealand Claims Resolution Service (NZCRS) has registered 1,725 cases and helped homeowners to resolve more than 900 cases.
Compulsory recall notice of Serene S2068 Heaters
The Minister of Commerce and Consumer Affairs Andrew Bayly has now sent a compulsory recall notice to Serene Industries Ltd, requiring it to recall Serene S2068 Bathroom Heaters imported, sold or installed since 16 June 2018.
Extending the voluntary recalls on Serene Bathroom heaters
Last month the Ministry of Business, Innovation, and Employment (MBIE) published a voluntary recall of Serene S2068 heaters with specific serial numbers. After further investigations by WorkSafe’s Energy Safety team, all Serene S2068 heaters that were imported, sold or installed after 16 June 2018, regardless of serial number are no longer able to be used, sold or installed in New Zealand.
Consumer protection and the CGA
Today marks World Consumer Rights Day, and the Consumer Protection team at the Ministry of Business, Innovation and Employment wants to remind New Zealanders of the protections and guarantees they can expect when purchasing goods and services in New Zealand.
198 million dollars lost to scams in the last year
Just under $200 million dollars was lost to scams over the last year according to 11 of New Zealand’s largest financial institutions. The figure has been released as MBIE launches Fraud Awareness Week 2023.
Former bankrupt fined and sentenced following MBIE investigation
A former bankrupt has been sentenced to 6 months' home detention and ordered to pay reparations following an investigation by the Ministry of Business, Innovation and Employment’s (MBIE) Integrity and Enforcement Team.
Monthly unique regional population estimates (MURPEs)
The Ministry of Business, Innovation & Employment (MBIE) and Data Ventures have worked together to produce estimates for monthly unique local and visitor populations in each regional tourism organisation (RTO) in New Zealand.