Fit for purpose financial services reform

Submissions closed: 19 June 2024, 5pm

The Ministry of Business, Innovation & Employment is now consulting on proposed changes to how financial products and services are regulated in 3 key areas: consumer credit, financial services conduct and financial dispute resolution.

We’re seeking feedback on options for streamlining how banks and other financial service providers are regulated by the government. This includes exploring changes to lending laws, how financial institutions should treat their customers, and ways to improve dispute resolution between consumers and providers.

Zoom webinar

We hosted a webinar for general information on the overall reforms and to provide an opportunity to ask general questions. 

Watch the recording of Zoom webinar (29 May 2024)(external link) — YouTube

Download the slides from the Financial Services Reform webinar (29 May 2024) [PDF, 1.6 MB]