Complaints Process
The Guidelines for multinational enterprises include a mechanism to resolve disputes through a non-judicial complaints process when there are allegations of non-observance.
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About the National Contact Point
As an adherent to The Guidelines, New Zealand has a National Contact Point for Responsible Business Conduct (NCP) within the Ministry of Business Innovation and Employment (MBIE).
Overview of the Trans-Tasman Mutual Recognition Arrangement
This page provides an overview of the Trans-Tasman Mutual Recognition Arrangement (TTMRA) outlining how it facilitates the movement of goods and people in registered occupations across the Tasman.
Register of Participants
The Register of Participants is the official list of companies included in the Consumer Data Right (CDR) framework, under the Customer and Product Data Act 2025. The Ministry of Business, Innovation and Employment (MBIE) manages and updates the register as the CDR Regulator.
Know your consumer rights
You have rights when you shop for goods and services. Find out more about your consumer rights.
Business guidance
How to comply with consumer laws and deal with complains in the best way.
Trade remedy investigations
This page provides information on trade remedy investigations that we are currently conducting or have completed in the last 4 years.
Consultation on exposure draft amendment Open Banking regulations relating to business banking digital channels
MBIE sought feedback on an exposure draft of amendment regulations that set out the requirements for banks to provide open banking to customers on a wider range of digital channels, including those used primarily by businesses. Government considered the feedback received in this consultation and amended the regulations in May 2026.
Open banking regulations
This page explains open banking regulations under the Customer and Product Data Act 2025 and provides documents relating to their development.
Consumer Data Right newsletters
We send regular industry briefs about the consumer data right regulatory system, regulated open banking and open electricity.