Proposed changes to NZSL Video Interpreting and Relay Services
closedSubmissions closed: 15 April 2019, 9am
The Minister of Business, Innovation and Employment, with the Office for Disability Issues, asked to help move to better, more modern video interpreting and relay services to help Deaf, deafblind, hearing impaired and speech-impaired New Zealanders to communicate with hearing people over the phone.
About the consultation
The consultation period ran from 28 February to 15 April 2019 and asked for feedback on six proposed changes, these were:
- Get you to register as a user
- Make the Video Interpreting Service more available
- Move to digital text-based relay services
- Phase out CapTel equipment
- Stop using Teletypewriter (TTY) equipment
- Stop speech-to-speech services
In total 18 submissions on the proposed changes were received through written or video feedback.
Summary of submissions
A summary of the feedback received during the consultation period on the proposed changes to NZSL Video Interpreting and Relay Services
Summarised summary of submissions
A shorter version of the feedback received on the proposed changes to NZSL Video Interpreting and Relay Services.
Workshops were held in five locations around the country from March to April. The notes from each of these workshops are available below.
Find more information in the Cabinet paper:
Discussion paper with the full details of the six proposed changes. Available in HTML, Word and PDF format below:
Summary of the six proposed changes. Available in HTML, Word and PDF format below: