Proposed changes to NZSL Video Interpreting and Relay Services
openSubmissions due: 15 April 2019, 9am
We are working with the Office for Disability Issues to modernise New Zealand Sign Language video interpreting and relay services. We want to know what you and your whānau think about proposed changes to the services.
NZSL Video - Proposed changes to NZSL Video Interpreting and Relay Services.
Summary of the six proposed changes, including details of how you can have your say. Available in Word and PDF format below.
Discussion paper with the full details of the six proposed changes, including details of how you can have your say. Available in Word and PDF format below.
About the consultation
We want to know what you think about some changes we’re proposing to the NZSL video interpreting and relay services. These services are part of the Telecommunications Relay Service, which helps deaf, deafblind, hearing-impaired and speech-impaired New Zealanders to communicate with hearing people over the phone.
The six proposed changes are:
- get you to register as a user
- make the Video Interpreting Service more available
- move to digital text-based relay services
- phase out CapTel equipment
- stop using Teletypewriter (TTY) equipment
- stop speech-to-speech services
You can find more information in the Cabinet Paper.
Workshops will be held in five locations around the country from March to April 2019.
- Hamilton: CCS Disability Action, 17 Claudelands Rd - Tuesday, 19 March - 5pm to 6:30pm
- Wellington: Knox Church, 574 High St, Lower Hutt - Wednesday, 20 March 2019 - 6pm to 7:30pm
- Auckland: Potters Park Events Centre, 164/166 Balmoral Road, Mount Eden - Monday, 25 March 2019 - 6pm to 7:30pm
- Dunedin: Otago Deaf Centre, 68 Manor Place - Thursday, 28 March 2019 - 5pm to 6:30pm
- Christchurch: Canterbury Deaf Society, 80 Fitzgerald Ave - Monday, 1 April 2019 - 5pm to 6.30pm
The workshops will be about 90 minutes, starting with a short presentation before an open discussion where participants can provide feedback on the proposed changes. Light refreshments will be provided, and New Zealand Sign Language interpreters will be available. Advise us of any other accessibility needs you might have.
How to make a submission
Find out about the proposed changes by watching the NZSL video, or looking at the Discussion document or Summary document (links at the top of this page) and give us your feedback. You can give your feedback in two ways:
- Video your signed response – If you use New Zealand Sign Language, you can send us a video of you signing your response. Go to the Seeflow NZSL Direct website to create your video message.
- Written response – You can write down your feedback using the submissions template [DOCX 39KB]. You can either email us your feedback, or print it out and post it to us:
Building, Resources and Markets
Ministry of Business, Innovation & Employment
PO Box 1473
Tell us your name and your email address or street address when sharing your views.
Closing date: We will need to get your feedback by 9am, Monday 15 April 2019.