Unfair commercial practices

The Government is introducing additional protections for businesses and consumers against unfair commercial practices.

Policy decisions

Between December 2018 and February 2019, the Ministry of Business, Innovation and Employment (MBIE) consulted on options to introduce new protections against unfair conduct and unfair business-to-business contract terms.

View the discussion paper and submissions

After taking the submissions into consideration, the Government has decided to:

  • introduce a prohibition against unconscionable conduct relating to the supply or acquisition of goods or services
  • extend the existing protections against unfair contract terms in standard form consumer contract terms to also apply to standard form business contracts with a value below $250,000 in a year.

Fair Trading Amendment Bill

In December 2019, the Fair Trading Amendment Bill was introduced to Parliament. This Bill gives effect to the policy decisions described above.

Follow the Bill on the New Zealand Parliament website(external link)

The Bill also strengthens the ability of consumers to require uninvited sellers to leave, or not enter, their residential premises, including through the use of written signs such as ‘Do Not Knock’ stickers. These decisions were made as part of the Government’s review of consumer credit law in 2018.  

You can read more about the changes in these documents: