Scheme payment recipients
Payments made through the COVID-19 Consumer Travel Reimbursement Scheme.
On this page
Final payments related to December 2021 worth $1,087,824.39 excluding GST were paid to the travel businesses listed in the table below (total scheme payments, $34,109,068.21 excluding GST). This page only shows reimbursements made through the Scheme, it doesn't cover any refunds, credits or rebookings that were returned to New Zealand consumers prior to 14 August 2020.
- The Scheme payments for refunds column represents 7.5% of the value of refunds returned to consumers.
- The Scheme payments for credits and rebookings column represents 5% of the value of credits and rebookings returned to consumers.
- The number of bookings column shows the refunds, credits and rebookings that have been reimbursed through the Scheme. Note that a single booking may represent multiple transactions and multiple consumers.
| Business | Scheme payments for refunds ($) | Scheme payments for credits and rebookings ($) | Total scheme payments ($) | Number of bookings |
| Bon Voyage Cruises & Travel | 10,313.92 | 1,706.00 | 12,019.92 | 32 |
| Our World | 10,704.88 | - | 10,704.88 | 33 |
| Stars Travel Newmarket | 397.8 | - | 397.8 | 1 |
| Travel Productions | 939.65 | - | 939.65 | 3 |
| Travelcom Mt Maunganui | 3,147.79 | - | 3,147.79 | 5 |
| YOU Travel Bethlehem | 11,611.93 | 216.15 | 11,828.08 | 17 |
| YOU Travel Feilding | 2,064.05 | - | 2,064.05 | 8 |
| YOU Travel Katikati | 50.48 | - | 50.48 | 3 |
| YOU Travel Mount Maunganui | 378.86 | - | 378.86 | 6 |
| YOU Travel Newmarket | 3,986.28 | - | 3,986.28 | 7 |
| Flight Centre | 200,876.84 | 125,275.81 | 326,152.65 | 2,686 |
| Travel Managers Group | 12,803.33 | 10,116.26 | 22,919.59 | 99 |
| Travelsmart Meadowbank | 2.38 | 908.23 | 910.61 | 4 |
| World Travellers Christchurch City & World Travellers Wanaka | 413.25 | - | 413.25 | 4 |
| Fuzion Travel | 537.5 | 260.48 | 797.98 | 3 |
| Galaxy Travel World Travellers | 1,517.77 | 145.27 | 1,663.04 | 2 |
| World Travellers Remuera | 460.8 | - | 460.8 | 1 |
| McIntosh Travel World Travellers | 2,529.98 | 1,067.73 | 3,597.71 | 7 |
| WORLD TRAVELLERS MILFORD | 1,313.65 | 915.93 | 2,229.58 | 14 |
| World Travellers Motueka | - | 151.97 | 151.97 | 1 |
| World Travellers New Plymouth | 276.49 | - | 276.49 | 2 |
| World Travellers Riccarton | 1,458.02 | - | 1,458.02 | 5 |
| Worldtravellers Waikanae | 204.08 | - | 204.08 | 2 |
| Accent on Travel | 472.5 | - | 472.5 | 1 |
| Australia Tours (NZ) 2000 Ltd | 1,614.72 | 463.67 | 2,078.39 | 15 |
| Best Travel and Cruise | 5,105.40 | 6,344.09 | 11,449.49 | 30 |
| helloworld Travel Avonhead helloworld Travel Edgeware |
2,329.28 | - | 2,329.28 | 10 |
| helloworld Travel Cambridge | - | 50 | 50 | 1 |
| helloworld Travel Dunedin helloworld Travel Auckland CBD hel |
3,659.00 | 1,079.60 | 4,738.60 | 8 |
| helloworld Travel Feilding helloworld Travel Palmerston Nort |
- | 2,655.60 | 2,655.60 | 21 |
| helloworld Travel Hobsonville helloworld Travel Stanmore Bay |
75 | - | 75 | 1 |
| helloworld Travel Lambton Quay helloworld Travel St Heliers |
45,105.04 | 30,296.63 | 75,401.67 | 101 |
| helloworld Travel Masterton | 516.38 | - | 516.38 | 5 |
| helloworld Travel Miramar | 1,452.06 | 89.41 | 1,541.47 | 6 |
| helloworld Travel Mt Maunganui | 1,886.34 | - | 1,886.34 | 6 |
| helloworld Travel Petone | 637.39 | 447.22 | 1,084.61 | 4 |
| Helloworld Travel Services (NZ) Ltd | 17,597.97 | 11,245.33 | 28,843.30 | 114 |
| helloworld Travel Strandon | 1,576.21 | 7,554.47 | 9,130.68 | 84 |
| helloworld Travel Tauranga Crossing | 2,016.61 | 41.4 | 2,058.01 | 9 |
| helloworld Travel Thames | 513 | - | 513 | 3 |
| helloworld Travel Upper Hutt | - | 24 | 24 | 1 |
| helloworld Travel Warkworth | 52,930.58 | - | 52,930.58 | 67 |
| helloworld Travel Whangarei | 1,911.52 | 7,305.26 | 9,216.78 | 50 |
| JMD Travels | 407.99 | 514.62 | 922.61 | 12 |
| MEADOWLANDS TRAVEL | 780.3 | - | 780.3 | 5 |
| NZ Travel Brokers | 14,864.66 | 8,537.04 | 23,401.70 | 100 |
| Classic Travel | 3,665.55 | 731.45 | 4,397.00 | 12 |
| ECO TRAVELS PAPATOETOE | 85.35 | - | 85.35 | 1 |
| helloworld Travel Blenheim helloworld Travel Wanganui hellow |
- | 21,091.00 | 21,091.00 | 65 |
| helloworld Travel Botany junction helloworld Travel Mt Eden |
33,986.90 | 29,809.33 | 63,796.23 | 95 |
| helloworld Travel Lower Hutt | 412.95 | 185.75 | 598.7 | 3 |
| helloworld Travel Nelson helloworld Travel Paraparaumu hello |
825.14 | 57.95 | 883.09 | 7 |
| helloworld Travel Orewa | 24,482.09 | 7,307.67 | 31,789.76 | 77 |
| helloworld Travel Rotorua | 1,560.38 | 7,526.60 | 9,086.98 | 75 |
| helloworld Travel Rototuna and Te Rapa | 35,180.01 | 4,482.68 | 39,662.69 | 59 |
| Searle Travel Ltd | 21,046.77 | 861.1 | 21,907.87 | 30 |
| Tourism Integration | 418.65 | - | 418.65 | 6 |
| Travelshop | 2,203.95 | 7,861.76 | 10,065.71 | 85 |
| UTRAVEL INTERNATIONAL | - | 459.42 | 459.42 | 4 |
| Voyage Affaires Ltd | 2,904.39 | 1,073.12 | 3,977.51 | 10 |
| Calder and Lawson House of Travel Ltd | 2,192.12 | 59.6 | 2,251.72 | 18 |
| Discover Travel Worldwide Ltd | 347.47 | 30 | 377.47 | 9 |
| House of Travel Botany Junction Ltd | 422.37 | 513.68 | 936.05 | 12 |
| House of Travel Christchurch City Ltd | 1,174.50 | 20 | 1,194.50 | 12 |
| House of Travel High Street Lanes Ltd | 1,018.08 | 395.58 | 1,413.66 | 42 |
| House of Travel Hobsonville Limited | 176.86 | - | 176.86 | 2 |
| House of Travel Johnsonville Ltd | 517.66 | - | 517.66 | 12 |
| House of Travel New Plymouth Ltd | 23.95 | 231.15 | 255.1 | 23 |
| House of Travel Riccarton Road Ltd | 425.63 | - | 425.63 | 2 |
| House of Travel Upper Riccarton Ltd | 338.21 | - | 338.21 | 7 |
| House of Travel Albany Ltd | 185.83 | 180.9 | 366.73 | 6 |
| House of Travel at Orbit Limited | 640.53 | 357.65 | 998.18 | 11 |
| House of Travel Auckland City Limited | - | 1,705.46 | 1,705.46 | 35 |
| House of Travel Barrington Ltd | 2,011.73 | 84 | 2,095.73 | 51 |
| House of Travel Blenheim Ltd | 1,053.79 | 413.38 | 1,467.17 | 21 |
| House of Travel Broadway Limited | 15.19 | - | 15.19 | 4 |
| House of Travel Browns Bay Ltd | 83.47 | - | 83.47 | 10 |
| House of Travel Dunedin Ltd | 599.02 | 1,132.82 | 1,731.84 | 28 |
| House of Travel Ferrymead Ltd | - | 226.7 | 226.7 | 1 |
| House of Travel Hornby Limited | 1,314.94 | 20.36 | 1,335.30 | 8 |
| House of Travel Howick Limited | 1,298.54 | 735.5 | 2,034.04 | 26 |
| House of Travel Kapiti Coast Ltd | 543.96 | 159.83 | 703.79 | 9 |
| House of Travel Masterton Ltd | 268.67 | - | 268.67 | 7 |
| House of Travel Milford Limited | 412.43 | 1,842.90 | 2,255.33 | 70 |
| House of Travel Nelson Ltd | 5,476.12 | 8.2 | 5,484.32 | 62 |
| House of Travel Newmarket Limited | 485.7 | - | 485.7 | 1 |
| House of Travel Northlands Ltd | 1,365.07 | 432.4 | 1,797.47 | 45 |
| House of Travel on Hunter | 3,501.55 | 765.55 | 4,267.10 | 81 |
| House of Travel Onehunga Ltd | - | 31.5 | 31.5 | 2 |
| House of Travel Orewa Ltd | 745.24 | 460.22 | 1,205.46 | 38 |
| House of Travel Papamoa Ltd | 5,879.00 | 5,551.92 | 11,430.92 | 275 |
| House of Travel Ponsonby Limited | 2,459.60 | 422.81 | 2,882.41 | 139 |
| House of Travel Rangiora Ltd | 1,933.44 | - | 1,933.44 | 27 |
| House of Travel Rotorua Ltd | - | 436.13 | 436.13 | 11 |
| House of Travel Shirley Ltd | 260.24 | - | 260.24 | 25 |
| House of Travel St Heliers Ltd | - | 348.75 | 348.75 | 1 |
| House of Travel Takapuna Limited | 131.38 | - | 131.38 | 3 |
| House of Travel Taupo Ltd | 378.99 | 959.29 | 1,338.28 | 68 |
| House of Travel Tauranga Ltd | 458.5 | - | 458.5 | 20 |
| House of Travel the Square Limited | 339.75 | - | 339.75 | 8 |
| House of Travel Timaru Ltd | 170.55 | 54.9 | 225.45 | 22 |
| House of Travel Wanganui Limited | 70.45 | 288.51 | 358.96 | 19 |
| House of Travel Wellington Ltd | 301.41 | - | 301.41 | 13 |
| House of Travel West Coast Ltd | 120.06 | - | 120.06 | 3 |
| House of Travel Westport Ltd | 490.24 | 243.7 | 733.94 | 24 |
| House of Travel Whangarei Ltd | 2,972.11 | 121.45 | 3,093.56 | 90 |
| Kate Smyth House of Travel Ltd | 3,500.69 | 349.35 | 3,850.04 | 116 |
| Kay Haines House of Travel Ltd | 1,240.71 | - | 1,240.71 | 22 |
| Kroupa and Bourke HOT Ltd | 1,830.69 | - | 1,830.69 | 23 |
| Laker House of Travel Limited | 1,981.53 | 282.8 | 2,264.33 | 70 |
| Nilsson and Watson House of Travel Limited | 244.23 | 294.05 | 538.28 | 34 |
| House of Travel Limited | 2,811.15 | 25.44 | 2,836.59 | 47 |
| Ocean Escapes | 83.93 | - | 83.93 | 2 |
| Amanda Ellis | - | 249.78 | 249.78 | 1 |
| Rachel Rhind | 650.78 | - | 650.78 | 2 |
| Spirit of Travel | 1,428.09 | - | 1,428.09 | 4 |
| Trudi Vowles | 2,155.02 | - | 2,155.02 | 2 |
| Aspire Travel Group | 112.84 | 865.3 | 978.14 | 6 |
| FLIGHT EXPERTS NZ | 28,657.15 | - | 28,657.15 | 312 |
| FLY NZ LIMITED | 1,190.22 | - | 1,190.22 | 9 |
| MONDO TRAVEL HAWERA | 3,032.76 | - | 3,032.76 | 7 |
| Sky Travel | 1,383.44 | - | 1,383.44 | 8 |
| Travelselect | 925.23 | - | 925.23 | 1 |
| Safe Journeys Travel | 241.5 | - | 241.5 | 1 |
| Wendy Wu Tours | 4,149.14 | - | 4,149.14 | 9 |
| World Journeys | 1,135.57 | 39,095.16 | 40,230.73 | 12 |
| Francis Travel Marketing | 6,422.88 | 5,821.80 | 12,244.68 | 26 |
| Adventure World Travel Ltd | 5,770.80 | 15,193.30 | 20,964.10 | 27 |
| travel&co. | 400.12 | 2,074.75 | 2,474.87 | 8 |
| EXOTIC HOLIDAYS | 1,098.44 | 5,978.44 | 7,076.88 | 39 |
| Cruise World limited | 1,060.34 | 2,243.15 | 3,303.49 | 14 |
| Wild Earth Travel Limited | 3,916.47 | 1,856.95 | 5,773.42 | 9 |
| Eurolynx Travel Limited | 4,116.69 | - | 4,116.69 | 19 |
| Pack ya Bags | 2,464.35 | 2,876.71 | 5,341.06 | 20 |
| The Travel Warehouse | 9,522.15 | 429.3 | 9,951.45 | 19 |
| Sail Connections | 2,475.86 | 8,272.34 | 10,748.20 | 37 |
| TOTAL | 684,820.93 | 403,003.46 | 1,087,824.39 | 6,437 |
Historical data
COVID 19 Consumer Travel Reimbursement Scheme recipients – November 2021 [CSV, 6 KB]
Total payments for refunds, credits and rebookings reimbursed through the COVID-19 Consumer Travel Reimbursement Scheme, at 30 November 2021.
COVID 19 Consumer Travel Reimbursement Scheme recipients – October 2021 [CSV, 3 KB]
Total payments for refunds, credits and rebookings reimbursed through the COVID-19 Consumer Travel Reimbursement Scheme, at 31 October 2021.
COVID 19 Consumer Travel Reimbursement Scheme recipients – September 2021 [CSV, 7 KB]
Total payments for refunds, credits and rebookings reimbursed through the COVID-19 Consumer Travel Reimbursement Scheme, at 30 September 2021.
COVID 19 Consumer Travel Reimbursement Scheme recipients – August 2021 [CSV, 7 KB]
Total payments for refunds, credits and rebookings reimbursed through the COVID-19 Consumer Travel Reimbursement Scheme, at 31 August 2021.
COVID 19 Consumer Travel Reimbursement Scheme recipients – July 2021 [CSV, 5 KB]
Total payments for refunds, credits and rebookings reimbursed through the COVID-19 Consumer Travel Reimbursement Scheme, at 31 July 2021.
COVID 19 Consumer Travel Reimbursement Scheme recipients – June 2021 [CSV, 9 KB]
Total payments for refunds, credits and rebookings reimbursed through the COVID-19 Consumer Travel Reimbursement Scheme, at 30 June 2021.
COVID 19 Consumer Travel Reimbursement Scheme recipients – May 2021 [CSV, 9 KB]
Total payments for refunds, credits and rebookings reimbursed through the COVID-19 Consumer Travel Reimbursement Scheme, at 31 May 2021.
COVID 19 Consumer Travel Reimbursement Scheme recipients – April 2021 [CSV, 9 KB]
Total payments for refunds, credits and rebookings reimbursed through the COVID-19 Consumer Travel Reimbursement Scheme, at 30 April 2021.
COVID 19 Consumer Travel Reimbursement Scheme recipients – March 2021 [CSV, 13 KB]
Total payments for refunds, credits and rebookings reimbursed through the COVID-19 Consumer Travel Reimbursement Scheme, at 31 March 2021.
COVID 19 Consumer Travel Reimbursement Scheme recipients – February 2021 [CSV, 6 KB]
Total payments for refunds, credits and rebookings reimbursed through the COVID-19 Consumer Travel Reimbursement Scheme, at 28 February 2021.
COVID 19 Consumer Travel Reimbursement Scheme recipients – January 2021 [CSV, 13 KB]
Total payments for refunds, credits and rebookings reimbursed through the COVID-19 Consumer Travel Reimbursement Scheme, at 31 January 2021.
COVID 19 Consumer Travel Reimbursement Scheme recipients – December 2020 [CSV, 16 KB]
Total payments for refunds, credits and rebookings reimbursed through the COVID-19 Consumer Travel Reimbursement Scheme, at 31 December 2020.
COVID-19 Consumer Travel Reimbursement Scheme recipients – November 2020 [CSV, 6 KB]
Total payments for refunds, credits and rebookings reimbursed through the COVID-19 Consumer Travel Reimbursement Scheme, at 30 November 2020.
COVID-19 Consumer Travel Reimbursement Scheme recipients – October 2020 [CSV, 238 bytes]
Total payments for refunds, credits and rebookings reimbursed through the COVID-19 Consumer Travel Reimbursement Scheme, at 31 October 2020.