Scheme payment recipients

This page will be updated monthly to reflect payments made through the COVID-19 Consumer Travel Reimbursement Scheme.

Scheme payment recipient data will be published on the second Tuesday of every month and cover payments made during the previous month.

In April 2021, MBIE made payments of $946,791.25 excluding GST to the travel businesses listed in the table below (total scheme payments as at 30 April 2021, $26,218,048.76 excluding GST). This page only shows reimbursements made through the Scheme, it doesn't cover any refunds, credits or rebookings that were returned to New Zealand consumers prior to 14 August 2020.

  • The Scheme payments for refunds column represents 7.5% of the value of refunds returned to consumers.
  • The Scheme payments for credits and rebookings column represents 5% of the value of credits and rebookings returned to consumers.
  • The number of bookings column shows the refunds, credits and rebookings that have been reimbursed through the Scheme. Note that a single booking may represent multiple transactions and multiple consumers.
Business Scheme payments for refunds ($) Scheme payments for credits and rebookings ($) Total scheme payments ($) Number of bookings
Flight Centre 111,711.39 192,421.01 304,132.40 2,390
Travel Managers Group 25,006.42 33,789.92 58,796.34 301
Travelsmart Queenstown 110.08 211.66 321.74 3
Travelsmart Napier 0 327.69 327.69 5
Travelsmart Stratford 975.2 66.39 1,041.59 2
Travelsmart Porirua 848.88 377.99 1,226.87 6
Travelsmart Meadowbank 1,476.83 3,823.94 5,300.77 15
Travelsmart Palmerston North 624.89 221.49 846.38 8
Excel Travel Ltd 0 148.69 148.69 2
World Travellers Christchurch City & World Travellers Wanaka 4,666.27 1,390.38 6,056.65 17
World Travellers Elliott Travel 341.71 113.21 454.92 5
Fuzion Travel 3,157.65 5,829.37 8,987.02 60
Galaxy Travel World Travellers 107 0 107 2
Inspire Travel 0 751.36 751.36 27
World Travellers King Country 2,683.01 139.35 2,822.36 6
McIntosh Travel World Travellers 4,587.58 124.97 4,712.55 49
World Travellers Motueka 10.31 1,781.83 1,792.14 11
World Travellers Napier 6,974.76 91.55 7,066.31 13
World Travellers New Plymouth 1,922.66 1,400.72 3,323.38 18
World Travellers Riccarton 3,731.76 263.09 3,994.85 13
Best Travel and Cruise 3,325.52 467.34 3,792.86 11
Eco Travels 3,856.52 4,650.00 8,506.52 92
Fly cheap Travel Agency 6,575.54 0 6,575.54 63
Flyadriatic 499.5 0 499.5 2
GIlpin Travel 34.83 0 34.83 1
"helloworld Travel Avonhead helloworld Travel Edgeware" 306 546.46 852.46 3
helloworld Travel Birkenhead 2,094.07 0 2,094.07 3
"helloworld Travel Blenheim helloworld Travel Wanganui hellow" 933.65 0 933.65 5
"helloworld Travel Botany junction helloworld Travel Mt Eden" 2,271.18 0 2,271.18 9
"helloworld Travel Browns Bay helloworld Travel Henderson hel" 4,305.32 2,408.70 6,714.02 38
helloworld Travel Cambridge 286.05 1,488.64 1,774.69 4
"helloworld Travel Dunedin helloworld Travel Auckland CBD hel" 2,291.48 804.4 3,095.88 11
"helloworld Travel Feilding helloworld Travel Palmerston Nort" 4,135.01 345.95 4,480.96 13
helloworld Travel Fendalton 759.34 0 759.34 2
helloworld Travel Gisborne 485.18 125.59 610.77 4
"helloworld Travel Hobsonville helloworld Travel Stanmore Bay" 199.13 54.95 254.08 7
helloworld Travel Howick 1,341.58 5,118.40 6,459.98 21
helloworld Travel Invercargill 1,833.72 187.32 2,021.04 10
"helloworld Travel Lambton Quay helloworld Travel St Heliers" 11,687.63 0 11,687.63 11
helloworld Travel Lower Hutt 1,093.35 792.69 1,886.04 17
helloworld Travel Masterton 251.33 0 251.33 5
helloworld Travel Miramar 145.27 74 219.27 4
helloworld Travel Mt Maunganui 2,203.96 0 2,203.96 7
helloworld Travel Napier 601.88 1,136.95 1,738.83 11
"helloworld Travel Nelson helloworld Travel Paraparaumu hello" 2,112.36 1,291.13 3,403.49 19
helloworld Travel Ohakune 210.47 0 210.47 3
helloworld Travel Petone 2,020.28 0 2,020.28 9
"Helloworld Travel Pukekohe Helloworld Travel Waiuku" 553.93 0 553.93 6
helloworld Travel Rangiora 7,898.22 7,482.46 15,380.68 74
helloworld Travel Richmond 296.85 518.35 815.2 9
helloworld Travel Rotorua 11,947.95 325.8 12,273.75 12
helloworld Travel Rototuna and Te Rapa 9,632.08 500.75 10,132.83 43
Helloworld Travel Services (NZ) Ltd 15,225.29 3,919.50 19,144.79 93
helloworld Travel Strandon 4,065.60 0 4,065.60 8
helloworld Travel Tauranga Crossing 1,108.04 292 1,400.04 15
helloworld Travel Te Kuiti 82.08 0 82.08 3
helloworld Travel Thames 2,637.00 603.75 3,240.75 13
helloworld Travel Tokoroa 1,303.44 3,714.41 5,017.85 9
helloworld Travel Upper Hutt 410.39 3,754.01 4,164.40 29
helloworld Travel Waipukurau 1,082.27 9,471.40 10,553.67 91
helloworld Travel Warkworth 80.1 0 80.1 1
helloworld Travel Whakatane 415.28 0 415.28 2
helloworld Travel Whangarei 2,793.73 1,180.12 3,973.85 19
Indigo 305.3 18.25 323.55 2
Interstar Travel and Tours limited 0 2,787.83 2,787.83 25
MEADOWLANDS TRAVEL 1,090.96 0 1,090.96 7
NZ Travel Brokers 17,927.89 7,606.95 25,534.84 144
Premium Incentive & Conference 1,769.83 0 1,769.83 4
Quay Travel 429.83 0 429.83 4
Royale Travels 3,440.28 2,062.79 5,503.07 39
Searle Travel Ltd 3,960.06 917.86 4,877.92 15
The Travel Directors 3,824.78 0 3,824.78 15
TITIRANGI TRAVEL LIMITED 150.68 2,543.85 2,694.53 6
Tourism Integration 4,896.08 1,058.40 5,954.48 61
Foremost International Travel 0 456.19 456.19 1
Calder and Lawson House of Travel Ltd 225.37 9.73 235.1 12
Discover Travel Worldwide Ltd 603.37 3,810.25 4,413.62 14
House of Travel Botany Junction Ltd 81.69 605.03 686.72 7
House of Travel Christchurch City Ltd 334.2 0 334.2 5
House of Travel High Street Lanes Ltd 1,539.72 93.5 1,633.22 37
House of Travel Hobsonville Limited 392.83 238.96 631.79 9
House of Travel Johnsonville Ltd 159.89 796.31 956.2 8
House of Travel New Plymouth Ltd 2,315.69 843.02 3,158.71 153
House of Travel Riccarton Road Ltd 3,588.71 0 3,588.71 38
House of Travel Upper Riccarton Ltd 3,975.29 0 3,975.29 117
House of Travel Albany Ltd 1,548.73 1,883.65 3,432.38 42
House of Travel Auckland City Limited 1,845.84 941.15 2,786.99 20
House of Travel Barrington Ltd 321.75 150.5 472.25 6
House of Travel Blenheim Ltd 181.04 168.68 349.72 16
House of Travel Broadway Limited 1,385.78 0 1,385.78 65
House of Travel Browns Bay Ltd 687.03 196.5 883.53 43
House of Travel Dunedin Ltd 1,771.63 928.86 2,700.49 82
House of Travel Ferrymead Ltd 2,909.24 42.6 2,951.84 30
House of Travel Hornby Limited 569.61 0 569.61 8
House of Travel Howick Limited 260.93 487.11 748.04 11
House of Travel Kapiti Coast Ltd 4,698.79 272.2 4,970.99 105
House of Travel Kerikeri Ltd 29.46 25.1 54.56 3
House of Travel Lynnmall Ltd 3,059.01 236.12 3,295.13 99
House of Travel Masterton Ltd 975.12 0.1 975.22 30
House of Travel Milford Limited 1,458.18 1,917.98 3,376.16 25
House of Travel Nelson Ltd 2,177.11 2,012.83 4,189.94 131
House of Travel Newmarket Limited 1,241.47 130.26 1,371.73 17
House of Travel Northlands Ltd 5,607.92 225.9 5,833.82 84
House of Travel on Hunter 243.83 0 243.83 2
House of Travel Onehunga Ltd 0 388.85 388.85 5
House of Travel Orewa Ltd 60 79.75 139.75 17
House of Travel Papamoa Ltd 1,792.31 76.1 1,868.41 21
House of Travel Ponsonby Limited 2,545.86 936.89 3,482.75 79
House of Travel Rangiora Ltd 393.05 577.1 970.15 41
House of Travel Remuera Ltd 0 1,696.35 1,696.35 3
House of Travel Rotorua Ltd 65.48 45 110.48 7
House of Travel Shirley Ltd 1,529.30 780.96 2,310.26 50
House of Travel St Heliers Ltd 823.49 0 823.49 14
House of Travel Takapuna Limited 1,195.24 650 1,845.24 8
House of Travel Taupo Ltd 4,553.06 999.65 5,552.71 111
House of Travel Tauranga Ltd 10,948.52 3,973.61 14,922.13 169
House of Travel the Square Limited 3,414.89 1,486.59 4,901.48 110
House of Travel Timaru Ltd 118.83 0 118.83 3
House of Travel Wanganui Limited 183.02 54.33 237.35 8
House of Travel Wellington Ltd 2,630.21 1,433.61 4,063.82 78
House of Travel West Coast Ltd 172.37 0 172.37 12
House of Travel Whangarei Ltd 746.79 80 826.79 41
Kate Smyth House of Travel Ltd 9,891.34 1,428.25 11,319.59 296
Kay Haines House of Travel Ltd 828.61 0 828.61 21
Kroupa and Bourke HOT Ltd 1,056.98 91.76 1,148.74 23
Laker House of Travel Limited 3,049.93 223.5 3,273.43 75
Nilsson and Watson House of Travel Limited 4,061.27 666.78 4,728.05 126
House of Travel Limited 8,282.13 3,109.00 11,391.13 350
AA TRAVEL AND TOURS 179.25 1,260.40 1,439.65 15
Aspire Travel Group 7,423.84 1,999.89 9,423.73 48
China Holidays 46.11 2,139.33 2,185.44 27
EVEREST TRAVEL LIMITED 0 1,882.92 1,882.92 34
FLIGHT EXPERTS NZ 1,824.30 0 1,824.30 19
FLY NZ LIMITED 2,167.95 0 2,167.95 16
Gail Sanders Travel Limited 2,134.91 0 2,134.91 3
GILL TRAVELS 296.19 0 296.19 4
Global Travel Network 0 1,922.91 1,922.91 6
Midday Travel Ltd 769.58 13,846.45 14,616.03 19
MONDO TRAVEL HAWERA 586.55 0 586.55 3
Planet Earth Travel 2,736.15 0 2,736.15 41
Simplytravel 2,392.48 0 2,392.48 6
The Terrace Travel Limited 155.48 810.75 966.23 4
Travel Corner (AT Refunds) 3,261.28 0 3,261.28 32
Travelselect 909.84 400 1,309.84 2
WORLD OF TRAVEL 1,359.37 2,597.82 3,957.19 13
The Perfect Wave NZ 1,445.05 5,797.13 7,242.18 24
Francis Travel Marketing 1,630.73 8,585.96 10,216.69 19
Croatia Times Travel 1,300.03 7,922.48 9,222.51 76
Innovative Travel 6,109.82 7,691.97 13,801.79 62
Cruise World limited 2,455.35 10,485.50 12,940.85 23
PaR nz Golfing Holidays 8,016.00 0 8,016.00 22
Wild Earth Travel Limited 30,535.14 0 30,535.14 27
Student Horizons Ltd 30,279.72 0 30,279.72 19
TOTAL 532,671.52 414,119.73 946,791.25 7,539

Historical data

COVID 19 Consumer Travel Reimbursement Scheme recipients – March 2021 [CSV, 13 KB]

Total payments for refunds, credits and rebookings reimbursed through the COVID-19 Consumer Travel Reimbursement Scheme, at 31 March 2021.

COVID 19 Consumer Travel Reimbursement Scheme recipients – February 2021 [CSV, 6 KB]

Total payments for refunds, credits and rebookings reimbursed through the COVID-19 Consumer Travel Reimbursement Scheme, at 28 February 2021.

COVID 19 Consumer Travel Reimbursement Scheme recipients – January 2021 [CSV, 13 KB]

Total payments for refunds, credits and rebookings reimbursed through the COVID-19 Consumer Travel Reimbursement Scheme, at 31 January 2021.

COVID 19 Consumer Travel Reimbursement Scheme recipients – December 2020 [CSV, 16 KB]

Total payments for refunds, credits and rebookings reimbursed through the COVID-19 Consumer Travel Reimbursement Scheme, at 31 December 2020.

COVID-19 Consumer Travel Reimbursement Scheme recipients – November 2020 [CSV, 6 KB]

Total payments for refunds, credits and rebookings reimbursed through the COVID-19 Consumer Travel Reimbursement Scheme, at 30 November 2020.

COVID-19 Consumer Travel Reimbursement Scheme recipients – October 2020 [CSV, 238 bytes]

Total payments for refunds, credits and rebookings reimbursed through the COVID-19 Consumer Travel Reimbursement Scheme, at 31 October 2020.

Last updated: 11 May 2021