The Government is progressing a two-phased package of reforms to streamline financial services.
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The Ministry of Business, Innovation & Employment is now consulting on proposed changes to how financial products and services are regulated in three key areas: consumer credit, financial services conduct and financial dispute resolution.
We are seeking feedback on telecommunications regulatory issues that may impact businesses and consumers.
The Ministry of Business, Innovation, and Employment is seeking feedback on the effectiveness of New Zealand’s financial dispute resolution system and whether there are opportunities for improvements.
We are seeking feedback on telecommunications regulatory issues that may impact businesses and consumers.
The context in which disputes arise varies greatly and numerous factors can influence them including policies, legislation and contractual arrangements.
The Government has announced a two-phased package of reforms to streamline financial services.
Since launching in February 2023, the New Zealand Claims Resolution Service (NZCRS) has registered 1,725 cases and helped homeowners to resolve more than 900 cases.
This section will help you gather vital information about the underlying issues driving complaints and disputes, and the circumstances under which they arise and are resolved.
Users can be supported through the dispute resolution process formally by lawyers or advocates, or more informally by family or friends.