We sought feedback on an exposure draft of the Credit Contracts and Consumer Finance (Buy Now Pay Later) Amendment Regulations 2022 (the Draft Regulations).
Our Promise is our commitment to our customers. It outlines what you can expect when you interact with us – whether that be in person, by phone, email or on our website.
Feedback was received from a public consultation on better protections for vulnerable contractors in 2020.
This study followed a group of over 1,000 adult New Zealanders from March 2021 to March 2022 to track changes in consumer concerns, attitudes and experiences.
Our Consumer Protection team report quarterly on New Zealand's consumer issues landscape.
The Ministry of Business, Innovation and Employment (MBIE) consulted on options to address safety risks presented by corded window coverings.
Contracting arrangements, or contracts for services, are a fundamental part of our labour market, and are used across nearly all sectors of the economy.
December 2022
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