Our promise Te Kī Taurangi
Our Promise is our commitment to our customers. It outlines what you can expect when you interact with us – whether that be in person, by phone, email or on our website.
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Information gathering concerns and feedback
If you wish to raise a concern or provide feedback about MBIE’s information gathering activities for law enforcement, regulatory compliance and protective security functions detailed in MBIE’s transparency statement please complete this form.
Better protections for vulnerable contractors
Feedback was received from a public consultation on better protections for vulnerable contractors in 2020.
COVID-19 consumer impacts study reports
This study followed a group of over 1,000 adult New Zealanders from March 2021 to March 2022 to track changes in consumer concerns, attitudes and experiences.
Consumer Protection quarterly reports
Our Consumer Protection team report quarterly on New Zealand's consumer issues landscape.
Options to address safety risks of corded window coverings
The Ministry of Business, Innovation and Employment (MBIE) consulted on options to address safety risks presented by corded window coverings.
Contractor work in Aotearoa New Zealand
Contracting arrangements, or contracts for services, are a fundamental part of our labour market, and are used across nearly all sectors of the economy.
Exposure draft of Credit Contracts and Consumer Finance (Buy Now Pay Later) Amendment Regulations 2022
December 2022