Business guidance
How to comply with consumer laws and deal with complains in the best way.
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Review of consumer credit law
The Government is reviewing consumer credit law as part of a wider reform process for financial services. This section also includes information about previous reviews of consumer credit law.
Know your consumer rights
You have rights when you shop for goods and services. Find out more about your consumer rights.
Consumer research and reports
This section provides information about consumer research and reports commissioned or undertaken in recent years.
Consultation on exposure draft of regulations under the Financial Markets (Conduct of Institutions) Amendment Act 2022 – prohibition of certain sales incentives
The Ministry of Business, Innovation and Employment (MBIE) sought feedback on an exposure draft of proposed regulations under the Financial Markets (Conduct of Institutions) Amendment Act 2022 regarding the prohibition on certain sales incentives.
Exporting cosmetics to China
If you want to register (with a view to exporting) non-animal tested cosmetics in China, you need documentary evidence that the product will be manufactured under international Good Manufacturing Practice (GMP) conditions applicable to the cosmetics industry. China only accepts this documentary evidence if it comes from a government authority. To help with this, MBIE has created a two-step process.
Local Government (Water Services) Bill has first reading
The Government has introduced a bill that would establish a new economic regulation regime for local government water services suppliers.
Fair Pay Agreements legislation
On 20 December 2023, the Fair Pay Agreements legislation was repealed.
Our international labour relations
The Ministry of Business, Innovation and Employment (MBIE) provides advice on relevant international labour issues and assesses the impact of international developments on New Zealand's labour interests.
Early access to KiwiSaver
Members can withdraw their KiwiSaver savings at the time they qualify for NZ Superannuation (65 years old).