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Government looking to strengthen requirements for building professionals

A skilled and competent workforce plays a critical role in our building system, protecting New Zealanders from harm by ensuring services are performed with reasonable and consistent care and skill to ensure building work is done right the first time.

Seeking feedback on applying the consumer data right to banking and electricity

The government is progressing the development of a ‘consumer data right’ to give individuals and businesses greater choice and control over their data. This is done through the Customer and Product Data Bill, which has been introduced to Parliament and is now before the Economic Development, Science and Innovation Committee.

New Zealand consumer surveys

The Consumer Protection team conducts biennial New Zealand Consumer Surveys (NZCS) to find out what adult New Zealanders know about consumer laws and it explores how they behave when they experience problems with products and services. The surveys provide national level insights on the health of the Consumer & Commercial regulatory system, and enable changes to be monitored.

Extending the voluntary recalls on Serene Bathroom heaters

Last month the Ministry of Business, Innovation, and Employment (MBIE) published a voluntary recall of Serene S2068 heaters with specific serial numbers. After further investigations by WorkSafe’s Energy Safety team, all Serene S2068 heaters that were imported, sold or installed after 16 June 2018, regardless of serial number are no longer able to be used, sold or installed in New Zealand.

Consumer protection and the CGA

Today marks World Consumer Rights Day, and the Consumer Protection team at the Ministry of Business, Innovation and Employment wants to remind New Zealanders of the protections and guarantees they can expect when purchasing goods and services in New Zealand.