Telecommunications service obligations
The telecommunications service obligations (TSO) regulatory framework established under the Telecommunications Act 2001 enables specific telecommunications services to be available and affordable.
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Postal Deed of Understanding
The postal Deed of Understanding sets out the minimum obligations of the national mail carrier, New Zealand Post, for the sale and delivery of postal products.
Seeking feedback on moving towards a financially sustainable mail service
We are seeking feedback on proposed changes to NZ Post’s minimum obligations under the Postal Deed of Understanding.
Communications and Broadband
Information and communications technologies enhance innovation and productivity across the economy. To realise this potential, we work to ensure that telecommunications markets operate efficiently and communications infrastructure is well developed.
Emergency call services
We advise government on aspects of the emergency call services in New Zealand, working with the New Zealand Police and other agencies.
Digital connectivity programmes
Significant government-led programmes are working to improve broadband and mobile connectivity for New Zealanders.
Broadband and mobile programmes
Government-led connectivity programmes such as the Ultra-Fast Broadband Programme, Rural Broadband Initiative Mobile Black Spot Fund, Rural Capacity Upgrades Programme and Remote Users Scheme are delivering improved broadband and mobile services to New Zealanders.
Quarterly updates on broadband deployment
Each quarter, a Quarterly Connectivity Update is published reporting on the progress of the government's broadband and mobile programmes.
Proposed changes to NZSL Video Interpreting and Relay Services
The Minister of Business, Innovation and Employment, with the Office for Disability Issues, asked to help move to better, more modern video interpreting and relay services to help Deaf, deafblind, hearing impaired and speech-impaired New Zealanders to communicate with hearing people over the phone.
Postal operators in New Zealand
This page provides information on applying to be a postal operator and your obligations and rights as a postal operator in New Zealand.