Business health and motivations research

Better for Business’ annual Business Health and Digital Monitor considers the health, motivations, development goals and resilience of New Zealand businesses.

New Zealand business health and motivation insights 2023

Our latest New Zealand Business Health and Motivation insights are summarised in a short report.

This is based on the feedback of 2,702 businesses that have told us about how they were coping and their motivations for being in business during late 2022/early 2023.

Our report shows:

  • 75% of businesses report an increase in the costs of running their business compared to a year ago, including one in three who say their costs have increased by 20% or more.

  • 37% of business owners and managers report being ‘frequently frustrated and stressed’. In some sectors, particularly retail and hospitality, this is likely to have been the case for a prolonged period.

  • Almost half (47%) of businesses have experienced revenue reductions, whereas 30% of businesses have seen their revenue increase.

  • Wellbeing and work-life balance is a key motivation for entrepreneurs starting their own business.

  • The main barriers to businesses achieving their goals are cost, time and uncertainty.

Published: April 2023, based on data collected during November 2022 to March 2023.

New Zealand business health insights 2021

Our latest New Zealand Business Health insights are summarised into a printable one-page factsheet of what 2,212 businesses told us about how they were coping during November 2021; just prior to the shift to the COVID-19 Protection Framework.

Our reports show:

  • Significant deteriorations in business owner wellbeing and confidence from earlier in the year.
  • High levels of concern about the impacts of restrictions, the clarity of the protection framework and supply chain disruptions.
  • Considerable employer concern about staff wellbeing and the ability to access skilled labour.

Results are provided in a printable 1 page factsheet, as well as a more detailed report.

Published: December 2021, based on data collected during October to December 2021

Last updated: 27 March 2024