Consultation open now on the New Zealand Relay Service
MBIE has opened a 6 week targeted consultation, seeking feedback from people who use the New Zealand Relay Service (NZRS) on what services are best needed for its future.
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The future of the NZ Relay Service
The Ministry of Business, Innovation and Employment (MBIE) is preparing for a new contract tender for the NZ Relay Service in mid-2026, which will shape service delivery for 2027 and beyond. We want to hear from the community to ensure the service remains relevant, safe, and fully meets the needs of its users.
Publications of submissions and information requests
When you send in your submission, it might be put on this website. If you do not want your submission published on the MBIE website, you have to tell us clearly.
Topic 2: Misuse
This section explains that the NZ Relay Service has had instances of being misused. This helps us ask questions to understand how we can deliver an inclusive service, while making sure everyone is safe, and misuse is limited.
The Partnerships Scheme
The Partnerships Scheme supports high-quality research aimed at increasing the competitiveness and sustainability of New Zealand’s economy.
Royal Society of New Zealand
The Royal Society of New Zealand Te Apārangi is an independent, national academy of sciences, and a federation of scientific and technological societies.
Telecommunications Relay Service
The NZ Relay range of services is provided by the Crown for people with communications disabilities. MBIE funds NZ Relay to provide equal work and lifestyle opportunities for those with speech, hearing and vision disabilities. These services assist people who are Deaf, hard of hearing, have speech communication difficulties or are deafblind to communicate with others over the phone, with the help of a relay assistant.
PreSeed Accelerator Fund
Funding commercialisation projects from publicly funded research.
Endeavour Fund
The Endeavour Fund plays a unique role in the science system through investing in excellent science with the potential to positively impact New Zealand’s economy, environment and society. The 2026 investment round will be through contract extension rather than open contest.
Smart Ideas successful proposals
The 2026 investment round was an opportunity for eligible existing contract holders to extend their contacts for one year. 45 applications were approved for contract extensions and additional funding.