About the principles
The Aotearoa best practice dispute resolution framework (the Framework) principles guide the design, operation and review of dispute resolution schemes.
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Resources – 2025
Titles of documents the Minister of Resources received from MBIE in 2025.
Giving effect to a dispute resolution scheme
Dispute resolution schemes can be given effect either by formal approval or through legislation.
Resources
The Minister of Resources is proactively releasing the titles of documents received from MBIE.
Identifying the objectives and scope of a dispute resolution scheme
This page discusses the objectives of a dispute resolution scheme and the scope of issues it can address.
Understanding the wider context for disputes
Disputes happen for lots of different reasons. Many factors can influence disputes including policies, legislation, and contractual arrangements.
Understanding existing dispute resolution arrangements
Before designing a new dispute resolution scheme or improving an existing scheme, it is essential to consider what arrangements may already be in place for resolving disputes.
Understanding the parties to disputes
This page helps you analyse the parties to a dispute, their interests, their needs, the outcomes they seek, the relationship between them including if there is an imbalance of power.
Commentary from MBIE on high-level results and notes on interpreting results.
pdf, 180 KBGuidance on dispute resolution
This section has best practice guidance for developing new dispute resolution schemes and assessing and reviewing existing schemes.