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Telecommunications Relay Service

The NZ Relay range of services is provided by the Crown for people with communications disabilities. MBIE funds NZ Relay to provide equal work and lifestyle opportunities for those with speech, hearing and vision disabilities. These services assist people who are Deaf, hard of hearing, have speech communication difficulties or are deafblind to communicate with others over the phone, with the help of a relay assistant.

Fibre Regulations

The Telecommunications (Regulated Fibre Services) Regulations 2021 were initially made on 13 September 2021 and took effect from 1 January 2022. They were further revised as of 29 March 2023. The Regulations specify anchor broadband and voice services and one direct fibre access service (DFAS) that Chorus must provide to retail service providers (RSPs).