Senior Incident Management Trainer

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Tēnei Tūranga – About the role

In times of emergency or business disruption, it is critical that the Ministry is prepared to respond effectively. This requires investment in developing and training MBIE staff who have responsibilities in an event.

The Senior Incident Management Trainer is responsible for developing and implementing a Ministry-wide business continuity, emergency management and incident management training programme.

Specifically, the functions of this position are to exercise a wide range of training development, facilitation, planning, exercising and emergency preparedness practitioner skills and expertise to support the Head of Emergency Management and Business Continuity to create, build and maintain a trained MBIE workforce ready to respond to emergencies and disruptions. Key duties include:

  • Developing and delivering incident management and business continuity training and exercises.
  • Leading the implementation of a MBIE-wide Coordinated Incident Management System (CIMS) training programme from induction through to tailored training for senior leaders.
  • Assisting MBIE in improving readiness and response capability and capacity in relation to incident management both as a lead and supporting Agency
  • Influencing continuous improvement with regards to response readiness and emergency preparedness

Ngā Herenga – Requirements of the role

Personal specifications

  • Extensive experience in developing and delivering emergency management, business continuity and incident management training and exercises within a large organisation or a New Zealand Government Department
  • Superior relationship management, influencing and problem resolution skills
  • Sound understanding of New Zealand’s National Security System, and expectations on agencies under the Civil Defence Emergency Management Act 2002
  • Demonstrated knowledge of, and experience in, delivering hands-on emergency management and incident management training and education programmes.
  • Experience delivering CIMS training
  • Excellent communication skills, both written and verbal
  • Well-developed interpersonal skills and the ability to work at all levels within the organisation including with senior management
  • Ability to work within a team environment
  • Time management and ability to prioritise
  • Must have the legal right to live and work in New Zealand

Takohanga Tuhinga o mua – Key accountabilities and deliverables

Training, Education and Awareness

  • Utilise a high standard of training skills to develop and implement an enterprise-wide training and education programme.
  • Develop and facilitate training, workshops and exercises
  • Develop and implement a MBIE-wide Coordinated Incident Management System (CIMS) training programme.
  • Contribute to the development of a multi-pronged approach to implementing a training and exercising framework that includes incorporating face-to-face training, online modules and video to allow for the different learning styles and needs of MBIE staff.
  • Develop and run a Ministry-wide exercise programme focusing on ensuring readiness for incident responses and business continuity.
  • Develop and deliver timely training and exercises in relation to specific events when they occur (eg where there is an immediate need to exercise identified).
  • Contribute towards the continuous improvement of the immediate team and the Branch’s services
  • Assist with the maintenance of MBIE’s register of trained staff
  • Regularly monitors and reports on progress towards achievement of programme.
  • Represent the Head of Emergency Management and Business Continuity and the Ministry in a variety of forums, as and when agreed

Support for Business Groups with matters relating to Emergency Preparedness

  • Assist in the education and training of managers in developing, exercising and maintaining business continuity and incident management readiness
  • Measure and inform current trends and advise on strategies to continue to build resilience and preparedness across the Ministry through training and education.

Wellbeing, Health & Safety

  • Displays commitment through actively supporting all safety and wellbeing initiatives
  • Ensures own and others safety at all times
  • Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting
  • Reports all incidents/accidents, including near misses in a timely fashion
  • Is involved in health and safety through participation and consultation

Tō tūranga i roto i te Manatū - Your place in the Ministry

The Senior Advisor Incident Management and National Security System position reports to the Lead Advisor National Security System, within the Emergency Management and Business Continuity team in the Workplace branch in the Corporate, Governance and Information Group.

More information about MBIE’s structure

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.

To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Ngā matatau – Our competencies

Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.

Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.

Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.

Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.

Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.

Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission

MBIE value: Māia - Bold & brave, Pae Kahurangi - Build our future, Mahi Tahi - Better together, Pono Me Te Tika - Own it
Last updated: 23 May 2025