Senior Investigator / Investigator

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Tēnei tūranga – About the role

The Senior Investigator / Investigator is a team member position in MBIE.  The Senior Investigator / Investigator will bring their business understanding and perspective to work in partnership with their manager and other staff.

The Senior Investigator / Investigator role is responsible for investigating and assisting with the prosecution of immigration fraud cases brought by Immigration New Zealand and assisting partner agencies in the investigation and prosecution of serious crime that has an immigration component.

The Senior Investigator / Investigator is also responsible for ensuring quality and consistency of advice and practices in relation to their contribution to the team’s work.

Ngā herenga – Requirements of the role

Skills and Experience

  • Experience in leading, planning and / or undertaking complex criminal investigations and prosecutions, including fraud, in a team environment
  • An excellent understanding and application of the NZ legislative framework surrounding investigations and prosecution process e.g., Criminal Procedures Act, Rules of Evidence, Bill of Rights, Privacy Act etc.
  • Demonstrated planning and organising skills, including ability to maintain performance when under pressure, critical assessment of workflows, and appropriate prioritising of work.
  • Experience in delivering high quality files and reports within prescribed timeframes or other constraints.
  • A demonstrated ability to develop and maintain positive working relationships at any level, including developing trust and credibility with managers and staff.
  • A demonstrated ability to supervise, coach and / or mentor investigators.
  • A demonstrated commitment to continuous improvement.
  • A demonstrated knowledge and application of modern investigative techniques, including the use of IT systems.
  • Excellent communication skills (An excellent command of the English language is essential).
  • Experience managing risk, sensitive issues, and confidentiality in an enforcement environment.
  • An understanding of MBIE and where the team fits in delivering outcomes for the Ministry is desirable.


  • Tertiary qualification, preferably in law enforcement or related field and /or relevant experience in criminal investigation and prosecution related work.
  • Must be a NZ citizen or hold a Permanent Residence class visa (if the role is located in New Zealand).

Takohanga tuhinga o mua – Key accountabilities and deliverables

Indicators of Success

Contributing to the day-to-day work of the team. This will include:

  • Using investigative knowledge and experience to assist in the development of an initial investigative strategy (investigation plan) for each case, with specific reference to identifying and securing relevant evidence, and then progress each investigation – adapting the strategy (plan) as information is received and analysed.
  • Working closely with national investigation teams and managers to execute the investigation strategy (plan) and achieve the most appropriate investigative outcome on every case.
  • Lead investigations, interviews, reporting on investigation progress, and providing input to relevant reports.
  • Prepare, assist, oversee complex prosecution files to the highest standards required, giving evidence objectively and professionally in court, and assisting with the preparation and management of witnesses and exhibits as and when required.
  • Accountability for the quality of work delivered, by ensuring quality assurance and controls in line with best practice are defined and applied from the outset of an investigation including coaching and mentoring investigators to attain the highest standards required.
  • Delivery of investigation services, products and programmes to the highest standards required that actively support and contribute to the achievement of the Ministry’s outcomes and that deliver to the needs of internal and external stakeholders.

Relationship Management

  • Participates as an active team member and contributes knowledge and expertise needed to achieve MBIE’s outcomes.
  • Develops effective working relationships with other MBIE managers and staff in order to transfer knowledge and learning from the team to the wider organisation.
  • Builds and maintains effective relationships and partnerships with internal and external stakeholders, as necessary, in order to identify and share best practice information and to promote the Ministry, its products and services.
  • Represents whole-of-Ministry views and protects its reputation in any external interactions.


  • Models’ positive behaviours.
  • Models the desired values and culture of the organisation.
  • Willingly shares knowledge, expertise and within the team and with others in the organisation.
  • Acts with honesty and integrity.
  • Welcomes feedback and is receptive to input from others.

Organisational commitment and public service

  • Builds commitment to MBIE’s vision, mission, values and services.
  • Willingly undertakes any duty required within the context of the position.
  • Manages own personal health and safety, and takes appropriate action to deal with workplace hazards, accidents and incidents.
  • Complies with all legislative requirements.
  • Adheres to the Ministry’s and State Services Commission Codes of Conduct.

Wellbeing, health & safety

  • Displays commitment through actively supporting all safety and wellbeing initiatives.
  • Ensures own and others safety at all times.
  • Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
  • Reports all incidents/accidents, including near misses in a timely fashion.
  • Is involved in health and safety through participation and consultation.

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Senior Investigator / Investigator position reports into the Operations Managers – CRIS within the Verification and Compliance branch. The branch sits within the Immigration New Zealand group.

More information about MBIE’s structure

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.

To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Ngā matatau – Our competencies

Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.

Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.

Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.

Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.

Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.

Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission

MBIE value: Māia - Bold & brave, Pae Kahurangi - Build our future, Mahi Tahi - Better together, Pono Me Te Tika - Own it