Manager – Regional Migrant Skills Retention

Tēnei tūranga – About the role

The primary purpose of this role is to grow the New Zealand economy through the regional engagement of a team of locally-based Relationship Managers, Migrant Skills Retention. This role leads and manages the Settlement Unit’s Relationship Manager team who engage and influence at a regional and national level to improve migrant skills retention outcomes. The role also has national responsibility for ensuring the quality of purchased services provided by third party service providers and for the Unit’s support for Pacific migrants across New Zealand.

Ngā herenga – Requirements of the role

Skills and Experience

• Very strong stakeholder relationship building and engagement skills, including the ability to engage effectively with people from different cultural backgrounds, genders and abilities.
• The ability to influence others to achieve the required outcomes through sound evidence-based knowledge and professional credibility.
• The ability to develop migrant skills retention strategies that are applicable and effective in a practical context.
• The ability to effectively bring about solutions to problems by making the right connections and gaining the cooperation and commitment of others.
• The ability to consider bigger picture strategic issues, and think laterally about current and future issues, risks and opportunities.
• Proven ability to deliver results.
• Ability to lead and manage a team of staff (incl. ensuring the provision of leadership, direction and support for staff on a geographically distributed basis).
• Ability to work in collaborative and inclusive ways with others.
• Excellent communication skills (both written and oral), and the ability to present information and ideas in a way that is effective and engaging to a wide range of audiences.
• Sound judgement and decision-making, and the ability to assess and resolve potentially complex problems quickly and effectively.
• Ability to assess and resolve potentially complex problems quickly and effectively.
• Good understanding of the NZ state sector environment and the machinery of government.
• Understanding of MBIE and where the team fits in delivering outcomes for the Ministry.
• The ability to gain and maintain a national security clearance as required.
• Must be a NZ citizen or hold a residence class visa (if the role is located in New Zealand).
• Must have the legal right to live and work in the country in which this position resides (if the role is located outside of New Zealand).

Qualifications

• A relevant tertiary qualification, or equivalent experience at a senior level in a relevant discipline.

Takohanga tuhinga o mua – Key accountabilities and deliverables

Delivery of  quality solutions that contribute to the goals of the Ministry

The Manager, Regional Migrant Skills Retention will be required to deliver results in the following areas:

• Ensuring all members of the Relationship Manager team: understand, and have ownership of the Unit’s service delivery model; have the information, knowledge connections and capability required to do their job, and are well-managed to ensure their work is aligned to the Unit’s priorities.
• Taking an oversight role of the services provided by third party providers at a national level, and assisting the Relationship Manager, External Providers to problem solve where necessary.
• Taking an active oversight role for the Settlement Unit’s Pacific engagement strategy including: offshore orientation products, translated brochures; information products for new Pacific migrants and their employers; cross-INZ engagement with Pacific communities, and Pacific employer engagement.
• Playing a leadership role to ensure Regional Partnership Agreements and other regional relationships are successful and help contribute to the region’s priorities and to SPA’s required outcomes.
• Providing support for the National Manager around key relationships and strategically important projects and activities.
• Contributing to the overall strategy and operation of the Unit as a member of the Settlement Unit management team.

Personal Leadership

• Models positive leadership and management behaviours.
• Models the desired values and culture of the organisation and leads this across the team.
• Fosters an open, collaborative environment that encourages quality, innovation, ongoing learning and knowledge sharing within the team.

Team Management

• Implements strategies, work programmes and performance targets for the team with supporting measurement, monitoring and reporting mechanisms.
• Regularly monitors and reports on progress towards achievement of plans and strategies.
• Continually reviews and considers improvement to all elements of the team’s operations.
• Effectively and consistently identifies and manages risk.
• Manages expenditure and resources in line with approved delegations, guidelines, budget, deadlines and reporting requirements, with a focus on cost effectiveness in the Ministry.

Team Leadership

• Establishes clear accountabilities, expectations and performance standards with direct reports and ensures regular performance management and development occurs.
• Monitors individual and team performance to ensure that performance targets are met.
• Provides feedback to staff on team and individual performance.
• Motivates team members and gives them opportunities to participate.
• Coaches and develops staff to meet the needs of MBIE now and in the future.

Wellbeing, health & safety

• Displays commitment through actively supporting all safety and wellbeing initiatives.
• Ensures own and others safety at all times.
• Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
• Reports all incidents/accidents, including near misses in a timely fashion.
• Is involved in health and safety through participation and consultation.

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Manager, Regional Migrant Skills Retention position reports into the National Manager, within the Strategy, engagement and education branch. The branch sits within the Immigration New Zealand group group.

More information about MBIE's structure

Matatautanga – Competencies (Leadership Success Profile)

The Leadership Success Profile (LSP) is a leadership capability framework, developed by the New Zealand public sector for the New Zealand public sector. It creates a common language for leadership and establishes what great leadership looks like. You can look at the twelve underpinning capabilities and four leadership characters here: Leadership Success Profile | Te Kawa Mataaho Public Service Commission(external link)

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.

To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission