Advisor – Operational Policy
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Tēnei tūranga – About the role
The Operational Policy Service Design (OPSD) team is a shared service within the Te Whakatairanga Service Delivery Group (TWSD). This means that the advisor will work with a range of teams within TWSD and across MBIE on a variety of projects. The advisor will plan, design, develop and implement policy changes and improvements, and provide operationally-grounded policy advice informed by insight into customers and businesses we interact with. They will contribute to the development of operational policy and procedures to ensure that TWSD develops and maintains high quality, innovative and user-centric regulatory practices. The role will provide TWSD input to policy advice projects and lead or participate in policy implementation initiatives, including translation of legislation and policy into practice.
Ngā herenga – Requirements of the role
Personal specifications
- Demonstrated general problem identification and solution skills and ability to develop robust solutions that are viable for government; technically possible and desirable for users and the community.
- Excellent oral, written and visual communication skills: demonstrated competence in effectively communicating complex ideas visually, orally and in writing to a wide variety of audiences.
- Excellent interpersonal, teamwork and relationship management skills.
- Knowledge of public sector requirements and processes relating to legislation and regulatory change.
- A tertiary qualification in a relevant discipline (e.g. design, social sciences, economics, public policy, law) and/or experience in one or more of the following: interpretation and application of legislation, and operational policy functions.
- Must be a NZ citizen or hold a residence class visa.
Takohanga tuhinga o mua – Key accountabilities and deliverables
Policy analysis
- Sets policy advice in a broad context, and conducts analysis with the medium and longer term in mind.
- Apply standard frameworks, principles, tools and approaches to the analysis of policy issues.
- Apply critical thinking clear logic reasoning to analyse policy issues.
- Gather, analyse and assess key information and evidence from a variety of relevant sources.
- Establishing a sound base of content knowledge.
- Engage effectively with stakeholders, including those from other government agencies.
- Contribute to developing practical and effective policy options that will help to achieve the desired outcomes.
- Provide clear, accurate, and well-reasoned policy products that are targeted to the audience.
Work management
- Works with direction and guidance on what is required and with supervision on new or challenging assignments.
- Actively and independently plans and manages own projects and work load.
- Alerts team leader to potential problems/risks well in advance, and proposes solutions.
- Well-organised with a drive to achieve results; plans and delivers policy projects.
- Knows when to work alone and when to seek advice and others' input.
- Identifies resources necessary to meet objectives of self or team.
Relationship management
- Values and develops connections with stakeholders within and outside of the Ministry.
- Draws upon multiple relationships to exchange ideas, resources, and know how.
- Actively seeks to build and maintain a network of contacts.
- Works well and develops relationships with team mates, contributing to team cohesion.
Participate effectively in groups and teams
- Collaborates effectively with others to define problems and develop solutions.
- Participates positively in intra-, inter-branch and MBIE-wide initiatives.
- Models behaviours consistent with MBIE values and code of conduct.
- Actively participates in team discussions.
Wellbeing, health & safety
- Displays commitment through actively supporting all safety and wellbeing initiatives.
- Ensures own and others safety at all times.
- Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
- Reports all incidents/accidents, including near misses in a timely fashion.
- Is involved in health and safety through participation and consultation.
Tō tūranga i roto i te Manatū – Your place in the Ministry
The Advisor position reports into the team leader of OPSD within the Strategy and Enablement branch. The branch sits within the Te Whakatairanga Service Delivery group.
To mātou aronga – What we do for Aotearoa New Zealand
Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.
To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.
As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).
Ngā matatau – Our competencies
Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.
Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.
Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.
Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.
Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.
Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.
Te Tiriti o Waitangi
As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.
Mahi i roto i te Ratonga Tūmatanui – Working in the public service
Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.
In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.
What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission
