Business Manager
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Tēnei Tūranga – About the role
The Business Manager supports the General Manager and leads the specialist and business support services, as well as co-ordinating the planning, reporting and governance activities across the branch. The Business Manager is responsible for meeting the Ministry’s, Group’s and Branch’s planning priorities, and monitoring and reporting on these activities to achieve successful business outcomes.
The role is also responsible for helping drive branch strategy and culture to support complex and varied work programmes across the branch.
Ngā Herenga – Requirements of the role
Personal specifications
- Experienced Business Manager with a track record in supporting senior managers in the operation of a diverse and busy branch
- A strong thinker who is able to make the connections between various aspects of the organisation and implications for the branch.
- Able to “catch the ball and run”, bringing others with them.
- Demonstrated ability to lead and influence without formal lines of authority.
- Knowledge of the government environment and the systems and processes that support it.
- An ability to take high level and complex ideas and give them practical application through strong and clear planning and the establishment of systems and processes, including monitoring and reporting mechanisms.
- Ability to mentor and coach.
- Capacity to deal with conflict and opposition.
- Demonstrated ability to develop and maintain effective relationships with senior public service officials, internal and external stakeholders.
- Strong written and oral communication skills and ability to communicate complex concepts to a range of stakeholders.
- Wide range of computer skills with a proven ability using MS office applications.
- Willingness to work in a flexible and dynamic environment.
- Must be a NZ citizen or hold a residence class visa.
- Credit check required.
Qualifications
- Appropriate professional qualification and demonstrated professional leadership in a relevant area.
Takohanga Tuhinga o mua – Key accountabilities and deliverables
Providing strategic and cultural capability focus
- Provide intellectual and strategic leadership and advice on how to effectively develop, implement, and deliver key initiatives. This includes advice on the setting of priorities and expectations, and the monitoring of outcome performance. Support the branch in this function where required.
- Gather information and analysing data from a range of sources to provide the foundation for evidence based analysis.
- Work with managers and support staff to realise potential efficiencies in coordination and develop a standardised approach to corporate service delivery.
- Deliver services to actively support and contribute to the achievement of the Ministry’s outcomes and that deliver to the needs of internal and external stakeholders.
- Effectively and consistently identify and manage risk, alerting the General Manager to potential risks well in advance and proposing solutions.
- Drive cultural capability across the branch working with the branch leadership team.
- Active participant in branch leadership team.
Coordinate corporate accountability and governance activities
- Ensure that systems and processes are in place to meet all MBIE, Building Resources and Markets (BRM) business group, Vote and Government accountability reporting, working in conjunction with the business group’s wider business management team.
- Continually improve processes to make reporting requirements streamlined and efficient.
- Own the corporate reporting and accountability obligations, including contribution to BRM’s monthly reporting requirements so that the reports meet the General Manager’s and Deputy Secretary’s quality and timeliness requirements. Support the branch with reporting requirements.
- Partner with the General Manager to drive the branch’s strategic business planning process to ensure the development of a quality product in a timely fashion, ensuring it is aligned with BRM’s and MBIE’s strategic direction and government priorities. Support the branch, where appropriate, with business planning.
Manage, identify and deliver efficient and cost effective business support services
- Manage procurement and recruitment processes according to MBIE policy and procedures.
- Manage supplier relationships where appropriate.
- Apply rigorous performance management and measurement processes to support business outcomes.
Relationship management
Manage constructive working relationships with work colleagues and external stakeholders to enhance understanding and co-operation needed to achieve desired results.
- Build and maintain effective relationships and partnerships with internal and external stakeholders in order to achieve shared goals and branch deliverables.
- Assist and is persuasive in building understanding of, and support for, the need for changes in direction and attitude.
- Strong communication and engagement skills leading to effective and credible consultation.
- Is responsive to stakeholders and considerate and appreciative of views of stakeholders.
Organisational commitment and public service
Role model the standards of Integrity and Conduct for the State Services.
- Contribute to the development of, and help promote and build commitment to MBIE’s vision, mission, values and services.
- Willingly undertake any duty required within the context of the position.
- Understand Equal Employment Opportunities (EEO) principles and the application of these to MBIE.
- Manage own personal health and safety, and take appropriate action to deal with workplace hazards, accidents and incidents.
- Comply with all legislative requirements and good employer obligations.
Wellbeing, health & safety
- Displays commitment through actively supporting all safety and wellbeing initiatives.
- Ensures own and others safety at all times.
- Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
- Reports all incidents/accidents, including near misses in a timely fashion.
- Is involved in health and safety through participation and consultation.
Tō tūranga i roto i te Manatū – Your place in the Ministry
The Business Manager position reports into the General Manager within the Small Business, Commerce and Consumer Policy branch. The branch sits within the Building, Resources and Markets group.
Matatautanga – Competencies (Leadership Success Profile)
The Leadership Success Profile (LSP) is a leadership capability framework, developed by the New Zealand public sector for the New Zealand public sector. It creates a common language for leadership and establishes what great leadership looks like. You can look at the twelve underpinning capabilities and four leadership characters here: Leadership Success Profile | Te Kawa Mataaho Public Service Commission(external link)
To mātou aronga – What we do for Aotearoa New Zealand
Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.
To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.
As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).
Te Tiriti o Waitangi
As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.
Mahi i roto i te Ratonga Tūmatanui – Working in the public service
Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.
In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.
What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission
