Delivery Lead
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Tēnei tūranga – About the role
The Innovation team provides dedicated support and expertise in business analysis and project delivery to the People & Culture (P&C) branch. They work with Subject Matter Experts (SMEs) and stakeholders to support planning of work in line with work programmes whilst having a strong focus on continuous improvement. The Delivery Lead will support implementation of a framework to grow and enhance project delivery across the P&C branch. This will require building and maintaining good relationships with the teams involved and a strong understanding of various business needs to ensure the Innovation team is effective in developing fit-for-purpose project planning, practices, tracking and tools. The Delivery Lead supports the Manager P&C Innovation to ensure P&C delivers on MBIE’s strategic and operational goals by working closely with SMEs and project leads providing support, focus on priorities and progress.
Ngā herenga – Requirements of the role
Personal specifications
- Significant experience in project and/or programme management with responsibility for developing and managing high quality, multiple stakeholder projects. Experience within a Human Resources (HR) environment would be an advantage
- Experience in supporting and coaching teams building a highly valued consulting and client focused environment
- Applies focus on working in partnership with Māori throughout project delivery (knowledge of Tikanga Māori beneficial)
- Strong influencing and negotiating skills at all levels, with proven ability to develop trust and credibility with key stakeholders
- A strategic outlook, with the capability to analyse large, complex issues and readily grasp and assimilate the ideas, analysis and advice produced by others
- Fosters an open, collaborative environment that encourages quality, innovation, ongoing learning, and knowledge sharing
- Hands on experience working with digital systems information and project management systems and willingness to stay current
- Excellent communication skills with ability to present complex issues in a way that engages the audience
- Effectively and consistently identifies and manages risk in projects
- Sound judgement, integrity, and discretion in dealing with personal information in the course of duties
Relevant tertiary qualification preferred and/or comparable experience working within a government environment.
Takohanga tuhinga o mua – Key accountabilities and deliverables
Project delivery, framework development and reporting
- Supports the design and implementation of a framework for delivery of the P&C work programme and associated projects that are aligned with strategic objectives and priorities. This will include developing methods and tools for comprehensive project plans and tracking progress against these; advising on risks, issues, resourcing and what mitigating actions can be taken to enable successful project delivery; allocating tasks and responsibilities to project team members or working group members; proactively identifying links and dependencies between projects
- Assists the Manager Innovation in delivery of the P&C work programme priorities
- Implements strategies, work programmes with supporting measurement, monitoring, and reporting mechanisms
- Advises on project expenditure and resources in line with approved delegations, guidelines, budget, deadlines and reporting requirements, with a focus on cost effectiveness in P&C and MBIE
- Supports the development of project management capability and skills within the P&C branch, through the provision of advice on applying project management techniques and tools
- Demonstrates actions that help embed a culture of project management excellence in P&C
- Identifies areas for improvement and works on continuous improvement initiatives arising from the P&C Branch business programme work plan
- Works with SMEs to ensure necessary communication activities are undertaken to keep relevant stakeholders across P&C and wider well informed
Coaching and mentoring
- Provides coaching and mentoring that engages and motivates others to succeed, develop, and proactively share knowledge and ideas
- Provides intellectual support by bringing new ideas and knowledge to discussions and aides in strategic conversations
- Contributes to the performance of the team through providing peer review and quality control
Effective stakeholder and relationship management
- Builds strong relationships with P&C managers and teams/managers across MBIE
- Participates as an active Lead and contributes knowledge and expertise needed to achieve MBIE outcomes
- Collaborates with wider P&C branch to ensure relevant information is shared across teams
- Develops relationships with P&C key stakeholders using developed influencing, negotiation and collaboration skills and experience
- Builds collaborative relationships with teams across P&C and is seen to add value to the deliverables of various teams
- Represents P&C branch and MBIE views and protects its reputation in any external interactions
Wellbeing, health & safety
- Displays commitment through actively supporting all safety and wellbeing initiatives
- Ensures own and others safety at all times
- Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting
- Reports all incidents/accidents, including near misses in a timely fashion
- Is involved in health and safety through participation and consultation
Tō tūranga i roto i te Manatū – Your place in the Ministry
The Delivery Lead position reports into the Manager P&C Innovation within the People and Culture branch. The branch sits within the Ngā Pou o te Taumaru group.
To mātou aronga – What we do for Aotearoa New Zealand
Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.
To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.
As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).
Ngā matatau – Our competencies
Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.
Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.
Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.
Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.
Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.
Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.
Te Tiriti o Waitangi
As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.
Mahi i roto i te Ratonga Tūmatanui – Working in the public service
Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.
In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.
What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission
