Compliance Specialist
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Tēnei tūranga – About the role
The purpose of the Compliance Specialist is to ensure system data is compliant with all legislation, contractual, policy and procedures across HR and Payroll and ensure all ACC and IR requirements of MBIE are met. The Compliance Specialist must have a strong understanding of NZ legislation and compliance, including the Holidays Act as they will be called upon to give advice and guidance on these matters.
They will also need to conduct analysis of changes to employment legislation, and collective and individual contracts to determine impact. They must work well and share their knowledge in a busy dynamic team environment and embrace different ways of working. In addition, they will work collaboratively as part of a very busy professional team and be able to meet SLA deadlines. They will also be involved in the successfully implementing significant changes to payroll business rules, systems, policies and processes.
Ngā herenga – Requirements of the role
Personal specifications
- Working under pressure - can produce results under significant pressure, staying calm and effective
- Ability to prioritise work based on impact and Priority setting - spends his/her time and the time of others on what’s important; quickly zeroes in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus
- Interpersonal savvy - relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships
- Experience in payroll administration and processing, especially in relation to payroll compliance issues
- Numerical ability and accurate data entry skills, with a high level of attention to detail to ensure accuracy
- Have a sound understanding and the ability to interpret payroll legislative requirements and processes impacting payroll, such as taxation, ACC, Holidays Act, departmental policies.
- Customer Service focus
- Excellent written and spoken communication and interpersonal skills
- Common sense and a practical approach
- Sound level of computer knowledge, basic intermediate Word and Excel required and with the ability to learn new systems
- Demonstrated ability to prioritise and manage tasks efficiently within payroll time constraints and able to work under pressure to meet deadlines
- Must have the legal right to live and work in the country in which this position resides (if the role is located outside of New Zealand).
Takohanga tuhinga o mua – Key accountabilities and deliverables
Quality Assurance/Compliance
- In depth understanding of all Payroll and Employment Legislation, and Contractual arrangements, and the ability to thoroughly interpret and explain to others
- A thorough and solid understanding of all related ACC and IRD processes
- Support and provide expert advice and guidance to a team on compliance specialists, and other stakeholders
- Ensuring MBIE abides by all known processes, procedures and legislation and highlights areas of risk where required
- Ensuring data integrity is maintained at all times and provides processes and audit monitoring through process review and reporting to highlight any areas for concern
- Providing ongoing support and advice to others to ensure compliance is met and data is fixed accordingly
- Work with external customers on compliance matters such as; ACC / IRD
- Providing accurate, timely and efficient advice and services for all MBIE employees
- Develop and maintain a positive and collaborative working relationship with the wider Payroll and P&C teams to ensure that all Payroll functions are undertaken to support the delivery of an effective and efficient payroll service
- Proactively manage data integrity and suggest process improvement to reduce areas for concern
- Conduct high level payroll checks and reconciliations, and analyse data sets
- Ensure processes supporting the IR portal to maintain a clear queue of portal transactions
- Experience in Data Analysis and modelling.
Wellbeing, health & safety
- Displays commitment through actively supporting all safety and wellbeing initiatives
- Ensures own and others safety at all times
- Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting
- Reports all incidents/accidents, including near misses in a timely fashion
- Is involved in health and safety through participation and consultation.
Tō tūranga i roto i te Manatū – Your place in the Ministry
The Compliance Specialist position reports to into the Manager, Compliance in the People and Culture, Operations team. This team is under the Ngā Pou o te Taumaru Group within MBIE.
To mātou aronga – What we do for Aotearoa New Zealand
Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.
To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.
As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).
Ngā matatau – Our competencies
Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.
Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.
Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.
Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.
Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.
Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.
Te Tiriti o Waitangi
As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.
Mahi i roto i te Ratonga Tūmatanui – Working in the public service
Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.
In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.
What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission
