Workstream Lead – Response Planning Operational

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Tēnei tūranga – About the role

The Workstream Lead Response Planning Operational role is responsible for leading the development of a set of operational-level plans to respond to a mass maritime arrival of irregular migrants in Aotearoa New Zealand. Leading a small team, the role is a key position within the high-priority Mass Arrivals Response Plan (MARP) Review project team in Immigration New Zealand, MBIE.

MBIE is lead agency for the All-of-Government (AOG) response to a maritime mass arrival event, and maintains the MARP for New Zealand. This is a National Security Sector plan, overseen by the Security and Intelligence Board (SIB). The MARP Review is a programme of work to update and develop strategic and operational plans to manage a mass arrival event, including exercising component parts of the response and learning lessons from related responses.

The Workstream Lead Response Planning Operational will facilitate collaborative planning with internal and external stakeholders to produce or update plans for mass arrivals response, using their planning experience in emergency management, military, response operations, or similar fields such as event management. They will work closely with the Lead Exercises and Lessons to test their plans and incorporate lessons identified, and with the Workstream Lead Response Planning Strategic to ensure a coherent hierarchy of plans.

Ngā herenga – Requirements of the role

Personal specifications

  • Comprehensive knowledge of the requirements of operational response in emergencies or high-pressure situations.
  • Experience in planning complex operations or events, preferably in a multi-agency setting, with a demonstrated ability to think strategically and analytically.
  • Understanding of the public sector environment relating to national security and its policy and regulatory processes, including Government decision-making and operating procedures.
  • Experience in regulatory/enforcement, military, or emergency management operations or related fields, and an understanding of requirements in planning for operational responses.
  • Experience working with diverse internal and external stakeholder groups to develop and implement solutions to meet business needs.
  • Understanding of project management disciplines, skills, and methodologies is highly desirable.
  • People leadership experience in a small team environment.
  • Excellent written and verbal communication skills, presentation skills, and strong facilitation skills.
  • Ability to work in a high-paced and dynamic environment, with a proactive attitude and a high level of initiative.

Qualifications and Other Requirements

  • A tertiary qualification or a professional qualification in a relevant field is desirable.
  • A CIMS4 qualification is highly desirable.
  • Ability to gain and maintain a national security clearance.
  • Must be a NZ Citizen or hold a permanent residence class visa.
  • A NZ Police check will be required.

Takohanga tuhinga o mua – Key accountabilities and deliverables

Responsibilities of this position are expected to change over time as the Ministry responds to changing needs.  The incumbent will need the flexibility to adapt and develop as the environment evolves. This includes performing any other reasonable duties as required.

Workstream Management

  • Creates and manages the workstream schedule as part of the MARP Review Programme.
  • Develops a suite of inter-agency operational-level plans for each potential component of a mass arrivals response.
  • Develops an AOG National Welfare and Accommodation Plan(s) at the operational level, for managing arrivals of large groups to NZ agnostic of hazard but suitable for mass arrivals events.

Workstream Execution

  • Facilitates planning sessions involving multi-agency, non-government organisations, and migrant reference groups.
  • Manages the production of plan documents and development of other relevant products as required.
  • Escalates issues to Programme Lead where they cannot resolve issues.
  • Works collaboratively with the Lead Response Planning (Strategic Plans) and the Lead Exercises & Lessons to ensure a coherent total package of plans at the strategic and operational levels is produced.
  • Provides quality information and reporting on the progress of the workstream and issues to the Programme Lead
  • Follows project management disciplines, with support from the MARP Review Project Coordinator.
  • Contributes to, or leads where required, other cross-programme work as required.

Relationship management

  • Builds and maintains effective relationships with internal and external stakeholders in order to identify and share best practice information and promote collaborative solutions.
  • Consults with refugee and migrant community groups, Iwi/Māori, and other relevant organisations to develop a human-centred response approach.

People leadership

  • Provides supervision, guidance, coaching and mentoring and on-the-job training to team members
  • Contributes to the performance of the team through providing peer review and quality control.

Wellbeing, health & safety

  • Displays commitment through actively supporting all safety and wellbeing initiatives.
  • Ensures own and others safety at all times.
  • Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
  • Reports all incidents/accidents, including near misses in a timely fashion.
  • Is involved in health and safety through participation and consultation.

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Workstream Lead Response Planning Operational position reports into the Programme Lead MARP Review within the Operations, Tasking, and Improvement branch. The branch sits within the Immigration New Zealand group.

More information about MBIE's structure

Matatautanga – Competencies (Leadership Success Profile)

The Leadership Success Profile (LSP) is a leadership capability framework, developed by the New Zealand public sector for the New Zealand public sector. It creates a common language for leadership and establishes what great leadership looks like. You can look at the twelve underpinning capabilities and four leadership characters here: Leadership Success Profile | Te Kawa Mataaho Public Service Commission(external link)

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.

To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission

MBIE value: Māia - Bold & brave, Pae Kahurangi - Build our future, Mahi Tahi - Better together, Pono Me Te Tika - Own it