Business Analyst, Office of the Deputy Secretary
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Tēnei tūranga – About the role
The Office of the Deputy Secretary (ODS) Branch enables and empowers the functions of Te Whakatairanga Service Delivery (TWSD) to ensure that work is planned and prioritised in a way that will deliver on strategic outcomes and in alignment to financial obligations. The ODS branch is the centre of expertise, delivery a variety of specialised functions across TWSD. It brings clarity and robust advice to the way work is commissioned and governed.
The Business Analyst role is a position that contributes to the groups monitoring and reporting work programme to ensure that information is used to inform good governance and management decisions, supports the group to implement technology changes and ensures that Business and Quality Management processes across the group are managed, fit for purpose and effective.
The Business Analyst will contribute to the design, implementation, maintenance and administration of public accountability framework and performance monitoring activities, including reporting and financial analysis, and delivery of ongoing reporting obligations.
Ngā herenga – Requirements of the role
Personal specifications
- A proven track record of experience and achievement in an analytical role, utilising complex information.
- Proven ability to use and develop reporting and tools, especially with SAS and Power BI.
- Proven ability to use and maintain sites developed with SharePoint and SharePoint Tracker.
- Ability to analyse data requirements and design solutions using appropriate business intelligence tools.
- Ability to quickly collate and assimilate new information and provide advice on unfamiliar and complex issues.
- Excellent relationship management skills, with the ability to communicate appropriately and effectively with stakeholders at all levels of the organisation.
- Highly organised with excellent time and task management skills and the ability to manage multiple priorities and demands from a range of stakeholders.
- Strong commitment to providing outstanding client service and public value for money.
- Working knowledge of public sector processes.
- Strong commitment to “make a difference”.
- Must have the legal right to live and work in the country in which this position resides (if the role is located outside of New Zealand).
- A relevant qualification and/or extensive and comparable relevant experience; and a commitment to ongoing professional development.
Takohanga tuhinga o mua – Key accountabilities and deliverables
Business Analysis and Support
- Monitor trends and bring issues to management attention in a timely manner.
- Gather information and analyse data from a range of sources to provide the foundation for evidence-based analysis.
- Provide sound analytical services using appropriate and timely consultation processes with the business; development of viable options; rigorous analysis and evaluation methods, monitoring and review processes.
- Coordination of group reporting, input into central planning and continuous improvement process.
Information Management
- Support the Group Business Management and Assurance team and wider branch in providing management information, including maintaining systems and processes, to support informed decision making by the Group Performance Leadership Team.
- Develop and maintain reporting tools using SharePoint trackers.
- Develop, maintain, and oversee the TeamSite for the branch.
- Design, implement and maintain group PowerBI reporting functions to ensure TWSD Senior Management have timely and accurate information.
General
- Contribute to all aspects of the Public accountability framework cycle as required to support branch and team work programme.
- Support fellow peers in providing management information, and maintaining systems and processes, to support informed decision-making by Group Performance leadership team, with a view to continuous approvement.
- Deliver services to actively support and contribute to the achievement of the Ministry’s outcome and that deliver to the needs of internal and external stakeholders.
- Assist in mapping processes of the branch and group.
Communication
- Uses a range of appropriate communication tools and methods to communicate effectively.
- Can write in a style that is well organised, succinct, and relevant.
- Communicates technical information and/or complex information in an easy-to-understand manner.
- Presentations are fit for purpose and easily understood by the target audience.
- Can communicate confidently across a range of nationalities and roles.
Takohanga tuhinga o mua – Key accountabilities and deliverables continued
Stakeholder Management
- Relationships are established, maintained, and enhanced with relevant stakeholders.
- Works collaboratively to provide services that are sought after and recognised for being of high quality.
- Understands the different drivers of each branch and what these mean for reporting, and analysis of requirements.
- Transfers knowledge and learning to the team and wider organisation.
- Timeliness of delivery is effectively managed to meet business and stakeholder needs.
- Issues and risks are identified and managed.
- Responds quickly and appropriately to complaints and /or feedback and facilitates solutions to preserve a win-win situation.
- Represents whole-of-Ministry views and protects its reputation in any external interactions.
Organisational commitment and public service
- Builds commitment to MBIE’s vision, mission, values, and services.
- Willingly undertakes any duty required within the context of the position.
- Complies with all legislative requirements.
- Adheres to the Ministry’s and Public Service Commission Codes of Conduct.
Wellbeing, health & safety
- Displays commitment through actively supporting all safety and wellbeing initiatives.
- Ensures own and others safety at all times.
- Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
- Reports all incidents/accidents, including near misses in a timely fashion.
- Is involved in health and safety through participation and consultation.
Tō tūranga i roto i te Manatū – Your place in the Ministry
The Business Analyst position reports into the Manager, Group Business Management and Assurance within the Office of the Deputy Secretary branch. The branch sits within the Te Whakatairanga Service Delivery group.
To mātou aronga – What we do for Aotearoa New Zealand
Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.
To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.
As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).
Ngā matatau – Our competencies
Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.
Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.
Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.
Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.
Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.
Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.
Te Tiriti o Waitangi
As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.
Mahi i roto i te Ratonga Tūmatanui – Working in the public service
Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.
In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.
What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission
