Manager, Group Business Management

Tēnei tūranga – About the role

The Manager, Group Business Management is an important leadership position in BRM and plays a key role in setting the strategic direction for the Office of the Deputy Secretary as a member of the branch leadership team. The position has responsibility for leading and managing all BRM business management functions, including accountability and reporting, organisational development (for example, group wide people initiatives), business planning, and group enterprise management, such as risk and business continuity planning. 

The Manager, Group Business Management leads a high performing team consisting of a project coordinator, advisors, seniors and principals providing comprehensive analysis, advice, project coordination and support to the BRM leadership team, including the Deputy Secretary, on all business management matters. 

The role leads accountability and reporting practice across BRM, liaising with Ministerial offices, providing expert knowledge and expertise to enable complex decision making, contributing technical advice to the wider leadership team, and acting as a point of escalation for senior leaders and ministers’ offices.  The role will utilise their excellent influencing skills to support effective decision-making across the group.  The position proactively engages across the group to maintain positive and effective relationships, using these to influence others as necessary.

The Manager, Group Business Management maintains a focus on continuous improvement across the group, ensuring best practice and consistency, leading capability uplift across the wider leadership team, and maintaining their own knowledge and expertise of all facets of business management. Effective risk management is a core part of the role as is a focus on building strong relationships, particularly with other MBIE business groups, notably Corporate, Finance and Enablement.

The Manager provides analysis and oversees performance across the group, supporting the BRM leadership team to meet its accountability requirements and support organisational development.

The Manager, Group Business Management will act for the Head of the Office of the Deputy Secretary from time to time.

Ngā herenga – Requirements of the role

Personal specifications

• Strong understanding of the public sector accountability framework and the machinery of Government.
• Ability to lead change processes across the group to develop consistent systems, processes and ways of working.
• Demonstrated political nous, sound judgement and sensitivity to anticipate and mitigate risk and inform and enable decision making, particularly in a complex and changing operating environment.
• Excellent communication skills, able to convey information and ideas, provide insightful feedback, facilitate workshops and presentations.
• An ability to take high level and complex ideas and give them practical application through strong and clear planning and the establishment of systems and processes, including monitoring and reporting mechanisms.
• Proven experience developing positive and effective working relationships at all levels, maintaining high trust and operating with integrity, and with excellent influencing skills in the absence of formal authority.
• Proven experience building and leading a high performing, engaged team in a large, complex public sector organisation, including coaching and mentoring people to achieve results and personal growth.
• Demonstrated experience in and commitment to leading continuous improvement for business management systems and processes.
• A flexible, adaptable approach with the ability to respond to changing needs quickly and easily, bringing others along with them.
• Understands the role within MBIE and how it contributes to MBIE’s purpose.
• Understanding of core management principles and responsibilities.
• Ability to understand and process new information quickly.
• Follow instructions and procedures with a minimum of direction.
• Sound organisational and time management skills.
• Must be a New Zealand citizen or hold a residence class visa.

Qualifications

• Appropriate professional qualification and demonstrated professional leadership in a relevant area.

Takohanga tuhinga o mua – Key accountabilities and deliverables

Relationship management

• Participates as an active member of the Group’s Wider Leadership Team and contributes knowledge and expertise needed to achieve MBIE’s outcomes.
  Develops effective working relationships with other MBIE managers and people in order to transfer knowledge and learning from the Group and team to the wider organisation.
• When necessary, able to effect organisational, system and process change through influence of others.
• Builds and maintains effective relationships and partnerships with internal and external stakeholders.
• Represents whole-of-Ministry views and protects its reputation in any external interactions.

Personal leadership

• Models positive management and leadership behaviours.
• Models the desired values and culture of the organisation and leads this across the team.
• Fosters an open, collaborative environment that encourages quality, innovation, on-going learning and knowledge sharing within the team.

General management

• Leads the day-to-day requirements of the team and Group’s business services work programme, creating a high-performing team, and ensuring tasks are completed to a high standard and in accordance with statutory and other deadlines.
• Accountable for people management functions of their team.
• Manages work allocation and workload monitoring across the team to achieve business objectives.
• Establishes clear accountabilities and expectations for the team and provides coaching and development to enable them to achieve performance targets and build their own effective relationships across the Group.
• Continuously reviews and considers improvement to all elements of the team’s operations.

Organisational commitment and public service

• Contribute to the development of, and help promote and build commitment to MBIE’s vision, mission, values and services.
• Willingly undertake any duty required within the context of the position.
• Understand Equal Employment Opportunities (EEO) principles and the application of these to MBIE.
• Comply with all legislative requirements and good employer obligations.

Wellbeing, health and safety

• Displays commitment through actively supporting all safety and wellbeing initiatives.
• Ensures own and others safety at all times.
• Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
• Reports all incidents/accidents, including near misses in a timely fashion.
• Is involved in health and safety through participation and consultation.

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Manager, Business Services position reports into the Head of the Office of the Deputy Secretary, Building Resources and Markets Group.

More information about MBIE's structure

Matatautanga – Competencies (Leadership Success Profile)

The Leadership Success Profile (LSP) is a leadership capability framework, developed by the New Zealand public sector for the New Zealand public sector. It creates a common language for leadership and establishes what great leadership looks like. You can look at the twelve underpinning capabilities and four leadership characters here: Leadership Success Profile | Te Kawa Mataaho Public Service Commission(external link)

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.

To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission