Manager Supplier Relationship Management
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Tēnei tūranga – About the role
The Manager Supplier Relationship Management provides direction, guidance and mentoring to their team who drive innovation and added value from suppliers ensuring that government’s return on its investment in suppliers is maximised. This includes ensuring that the contractual obligations of the New Zealand Government Procurement Branch (NZGP), government agencies and suppliers are delivered.
Working in collaboration with the Account Managers, the Manager Contract Administration, the Manager Commercial Strategy and Sourcing and the other Manager/s Supplier Relationship Management, the role holder works to ensure that NZGP takes a holistic and informed approach to supplier relationship management and that engagement is not occurring in isolation.
The Manager Supplier Relationship Management ensures that the team actively and regularly engages with agencies to achieve the best possible commercial outcomes for government agencies, while understanding the impact of AoG contracts on the market.
Ngā herenga – Requirements of the role
Personal specifications
- The ability to gain and maintain a national security clearance to LEVEL Confidential.
- Must have the legal right to live and work in New Zealand.
- Must consent to and satisfactorily complete a credit check as the role holds financial delegations.
Skills/Experience
- Demonstrated commercial and procurement experience within government, a regulatory environment or the private sector.
- Significant experience in influencing and negotiating with stakeholders, suppliers, potential suppliers, senior managers.
- Considerable experience in cooperative, partnering relationships with key stakeholders or suppliers driving innovation, added value and benefit realisation.
- Demonstrated ability to critically analyse complex commercial and procurement situations and to recommend and design robust solutions.
- Excellent interpersonal skills; demonstrated by credibility, personal or collaborative influence, managing expectations and targeted persuasion.
- Demonstrated ability to develop engagement strategies and business plans.
- High degree of political nous and a strong working knowledge of the machinery of government.
- Considerable experience in dealing with ambiguity in a complex and dynamic environment.
- Demonstrated experience in ensuring contractual obligations are understood and delivered.
Qualifications
- Tertiary qualification, or degree, in related business discipline is desirable or extensive and comparable relevant experience.
Takohanga tuhinga o mua – Key accountabilities and deliverables
Oversee the management of Supplier Relationship Management
- The uplift and usage of All of Government contracts and collaborative procurement approaches is maximised by eligible government agencies.
- Active and regular engagement occurs with agencies and suppliers to achieve the best possible commercial outcomes for government and the contractual obligations of NZGP, government agencies and suppliers are delivered.
- Supplier relationships and contracts are well managed and drive innovation, added value and benefit realisation.
- Quality assurance is provided to the Manager Supplier Relationship Management and Contracts (Delivery Services) that the approaches followed are well thought through and that issues are managed and escalated appropriately.
- A strategic, holistic and informed approach is taken to Supplier Relationship Management in collaboration with the Account Managers.
- In-depth insight is provided to the Commercial Strategy and Sourcing team to inform the category reviews undertaken.
Effective stakeholder & relationship management
- Cooperative, partnering relationships with NZGPP’s key stakeholders and suppliers are developed and maintained using highly developed influencing, negotiation, collaboration skills and experience.
- Senior managers, agencies, stakeholders and suppliers are engaged in a professional manner which provides them with a strong level of confidence.
- Conflict is effectively managed by focussing on meeting customers’ needs and identifying opportunities for resolution.
- Opportunities are sought to build and maintain effective working relationships with other MBIE managers and staff in order to transfer knowledge and learning to the wider organisation.
- Represents NZGP views and protects its reputation in any external interactions.
Leadership and direction setting
- Acts as a mentor, lead and facilitator bringing the appropriate skills and people together to deliver on the strategic direction of NZGPP and to influence government agencies to adopt best procurement and property practice.
- Takes lead responsibility for providing information, support, and feedback to other staff to enable NZGP staff to perform to their maximum potential.
- Provides oversight, direction setting and leadership to a team of procurement specialists giving feedback as required to enable NZGP staff to perform to their maximum potential.
- Takes active steps to support the development and enhancement of commercial acumen and procurement capability across the government sector.
- Models exemplary management and leadership behaviours, in line with MBIE and State Sector ethics and values.
Delivery of quality outcomes
- Actively demonstrates an ability to deliver the optimum commercial or procurement outcome while demonstrating best government practice.
- Identifies, highlights and manages risk using a variety of lenses ensuring a fit for purpose, optimised commercial or procurement construct is delivered.
- Robust, expert, considered advice and guidance is given on commercial procurement matters.
Wellbeing, health & safety
- Displays commitment through actively supporting all safety and wellbeing initiatives.
- Ensures own and others safety at all times.
- Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
- Reports all incidents/accidents, including near misses in a timely fashion.
- Is involved in health and safety through participation and consultation.
Tō tūranga i roto i te Manatū – Your place in the Ministry
The Manager Supplier Relationship Management reports to the Manager Supplier Relationship Management and Contracts (Delivery Services) in the New Zealand Government Procurement branch (NZGP) within the Building, Resources and Markets business group.
Matatautanga – Competencies (Leadership Success Profile)
The Leadership Success Profile (LSP) is a leadership capability framework, developed by the New Zealand public sector for the New Zealand public sector. It creates a common language for leadership and establishes what great leadership looks like. You can look at the twelve underpinning capabilities and four leadership characters here: Leadership Success Profile | Te Kawa Mataaho Public Service Commission(external link)
To mātou aronga – What we do for Aotearoa New Zealand
Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.
To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.
As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).
Te Tiriti o Waitangi
As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.
Mahi i roto i te Ratonga Tūmatanui – Working in the public service
Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.
In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.
What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission
