Change Manager
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Tēnei tūranga – About the role
The role of Change Manager is to work across three work streams to design, build, test and implement a major financial transition project for Government agencies.
Ngā herenga – Requirements of the role
Skills and experience
- Considerable experience in Change Management projects across Government including high risk legislation, regulation or business improvement initiatives.
- Experience and knowledge of change management principles, methodologies and tools.
- Well-developed skills in presenting to senior level governance forums, including preparation of high quality senior level papers.
- Ability to absorb and analyse high volumes of information, including technical information.
- Capable of developing alternative pathways to achieving outcomes.
- Considerable experience in working across multi-stream projects.
- Strong influencing and relationship management skills, with the ability to create and encourage a motivated environment.
- Acute business acumen and understanding of organizational issues and challenges.
- Able to demonstrate a strong capability in ensuring effective quality assurance and overall integrity of large projects of work.
- Highly developed communication skills to inform, persuade and influence.
- Experience working collaboratively to analyse problems and develop solutions.
- Considerable experience in managing a wide range of stakeholders with varied views, and a demonstrated ability to balance project needs and deliverables with agency impacts.
- A sound understanding of economic and business drivers and priorities.
- An in-depth understanding of the Public Sector environment and a demonstrated understanding of policy and legislative processes, including Government decision-making and operating procedures.
- Flexibility to adapt within a fast moving environment, initiating extra activities wherever gaps in the project are identified or issues arise.
- Inter-agency delivery experience.
- Familiarity with project management approaches, tools and phases of the project lifecycle.
Personal specifications
- Must have the legal right to live and work in New Zealand.
Qualifications
- Change management certification or designation desired.
- Tertiary qualification, or degree, in related business discipline is desirable or extensive and comparable relevant experience.
Takohanga tuhinga o mua – Key accountabilities and deliverables
Delivers quality results which contribute to the project’s outcomes
Including, but not limited to:
- Assess and document the scope and scale of the impacts of a large financial transition process for the various stakeholder groups.
- Identify the risks of transition and develop mitigation strategies.
- Support the development of communications relevant to the transition initiatives.
- Work closely with the Core Agencies and help them prepare for transition.
- Assess transition readiness across key stakeholder groups.
- Develop and provide training material as necessary.
- Assist the Business Analyst in developing metrics to measure the success of the transition.
- Work with the Business Analyst to document changes to business processes.
- Identify and document a process which monitors the transition and level of uptake, speed of adoption and ensures that it is embedded within individual Agency’s.
- Develop approaches for addressing transition resistance and achieving support for change.
- Assist in developing standardised processes for Agencies as required.
- Articulate the interdependencies between various transition activities, and the best process to follow.
- Quantifying the cost to agencies of transition.
- Document an impact assessment which highlights the change from current state to future state.
- Work with agencies to develop transition plans.
- Test the transition plans for feasibility.
- Identifying 3rd parties who need to change systems.
- Test individual agency transition plans.
- Pilot transition with a selected agency.
- Update / modify training material as necessary.
Wellbeing, health and safety
- Displays commitment through actively supporting all safety and wellbeing initiatives
- Ensures own and others safety at all times
- Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting
- Reports all incidents/accidents, including near misses in a timely fashion
- Is involved in health and safety through participation and consultation
Tō tūranga i roto i te Manatū – Your place in the Ministry
The Change Manager position sits within the New Zealand Government Procurement branch within the Building, Resources and Markets group.
To mātou aronga – What we do for Aotearoa New Zealand
Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.
To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.
As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).
Ngā matatau – Our competencies
Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.
Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.
Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.
Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.
Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.
Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.
Te Tiriti o Waitangi
As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.
Mahi i roto i te Ratonga Tūmatanui – Working in the public service
Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.
In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.
What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission
