Property Manager, Property and Facilities

Tēnei Tūranga – About the role

The Property Manager, Property and Facilities is a position within Managed Isolation and Quarantine (MIQ) and will bring their (expert business acumen) to work in partnership with their manager and other staff and managers within MIQ. This is a strategic role that requires an extensive background in dealing with a multitude of different stakeholders. 

The Property and Facilities Team is responsible for the operations and management of the MIQ Property and Facilities and engagement with the various stakeholders involved in the function, management, operation and ownership of MIQ’s property portfolio. The Property and Facilities team provides property and procurement lifecycle management from inception, project management, delivery and planning and analytics. 

Ngā Herenga – Requirements of the role

Personal specifications

• All employees are required to comply with MBIE's vaccination policy which seeks to protect the wellbeing, health and safety of our people, their whānau and the community. You are required to hold a valid vaccination pass to be employed at MBIE.
• Experience in commercial and/or government property processes, systems 
• Project management and project delivery 
• Experience in working across large organisations using a relationship approach that results in the effective provision of services 
• Experience in working with complex governance 
• A history of success in a customer focused environment 
• Well organised and adept at managing multiple competing priorities 
• Ability to communicate information in a clear and logical manner 
• Excellent  communication, facilitation, influencing and interpersonal skills 
• Proven ability to develop trust and credibility with managers and staff at all levels 
• High standards of professionalism and performance driven 
• Experience in contributing to successful change initiatives and continuous improvement 
• Understand how work programmes are implemented and delivered with an ability to quickly assimilate new information or areas of work 
• Understanding of MBIE and where the team fits in delivering outcomes for the Ministry 
• Property, construction or valuation related degree (preferred) or Tertiary qualification in business 
• Must have the right to live and work in New Zealand. 

Takohanga Tuhinga o mua – Key accountabilities and deliverables

Operational security leadership 

• Contribute to the development and implementation of the MIQ property and accommodation strategy, ensuring that it aligns with the government’s Pandemic response strategy. 
• Contribute to developing and implementing property policies, processes, and procedures that support the strategy and result in cost effective property management across the MIQ system capability. 
• Proactively undertake on-going learning and development in respect of Property and Facilities related topics 
• Contribute to the development and implementation of the property and facilities component of the Managed Isolation and Quarantine strategy and operational plan. 
• Delivery and Results (Property Operations) 
• Contribute to  the delivery of facility services/products/programmes that actively support and contribute to the achievement of the Managed Isolation and Quarantine outcomes that support the government Pandemic Response and that deliver to the needs of internal and external stakeholders 
• Contribute to overseeing the management of external property and facilities related contracts to ensure delivery of products and services including the procurement of services, prioritisation across multiple projects, commercial negotiation and contract management. 
• Contribute to detailed lease negotiations to ensure the maximum financial benefit over life to MIQ and any co-located partners 
• Contribute to effectively managing within agreed budgets building and facilities cost. 

Property and facilities projects 

• Contribute to the overseeing the delivery of MIQ property projects nationally in accordance with the business strategy and compliance requirements. 
• Contribute to ensuring best practice project methodology, design standards and practices are applied. 

Risk management 

• Assist MBIE in meeting its Health, Safety and Security obligations in respect of its physical operations, legislatively compliant and safe work environment for MBIE and participating agency staff, visitors’ contractors and stakeholders. 
• Oversee the function responsible for MIQ’s fire evacuation drills and other duties required under the evacuation and building issue frameworks. 
• Oversee the management of MIQ’s facilities and infrastructure to ensure smooth running of the building(s) and legislative compliance. 
• › Identifying risk in the property, projects and facilities area and escalating matters to the Manager Property and Facilities as appropriate, including contributing and updating the property related items on the MIQ Risk Register as required and in accordance with the Group Risk and Assurance framework. 

Optimise processes and practices 

• Contribute to the making of robust decisions in line with the policies, guidelines and standards regarding the Managed Isolation and Quarantine Operational Framework whilst recognising pragmatic commercial outcomes and public health considerations 
• Maintain a good understanding of changing organisational or workplace needs and customer expectations 
• Contribute to new policy and procedures to enhance the function and delivery of the team 
• Positively participate in business planning and optimises processes and practices. 

Collective leadership 

• Participates collaboratively as a member of the Service Quality and Assurance branch to support the integration process for MBIE and ensure the development of sustainable organisational capability, and achieve expected efficiency benefits and ongoing improvements in cost effectiveness. 
• Takes collective responsibility for the cohesion and performance of MIQ as a whole and provides peer support to other senior managers. 
• Contribute to the MIQ Leadership team to define the outcomes and outputs expected from the Group to deliver on MBIE’s strategic direction. 
• Contributes beyond core functional area to enhance overall effectiveness of the MIQ Group. 

General management 

• Contribute to the development of strategies, work programmes and performance targets for Service Quality and Assurance, with supporting measurement, monitoring and reporting mechanisms 
• Regularly monitors and reports on progress towards achievement of plans and strategies 
• Contribute to the management of expenditure and resources in line with approved guidelines, budget, deadlines and reporting requirements, with a focus on driving cost effectiveness in the Ministry 
• Contribute to the buildings of continuous review and improvement throughout all elements of MIQ operations 
• Effectively and consistently contribute to the identification and management of risk. 

Relationship management 

• Participates as an active team member and contributes knowledge and expertise needed to achieve MBIE’s outcomes 
• Develops effective working relationships with other MBIE, MIQ and participating agencies and service providers in order to transfer knowledge and learning to the wider organisation 
• Represents whole-of –Ministry views and protects its reputation in external interactions 
• Builds strategic alliances with key government and non-government representatives to ensure MBIE’s views are influential in their decision making 
• Delivery of specialist property and facilities services that actively support and contribute to the achievement of the Ministry’s outcomes and that deliver to the needs of internal and external stakeholders 
• Acting as a positive and professional representative of the Crown in all interactions including Landlords and their representatives and all internal stakeholders. 

Wellbeing, health & safety 

• Displays commitment through actively supporting all safety and wellbeing initiatives 
• Ensures own and others safety at all times 
• Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting 
• Reports all incidents/accidents, including near misses in a timely fashion 
• Is involved in health and safety through participation and consultation 

Tō tūranga i roto i te Manatū - Your place in the Ministry

The Property Manager, Property and Facilities, Managed Isolation and Quarantine position reports into the Manager Property and Facilities Service Quality and Assurance, Managed Isolation and Quarantine Group. 

MIQ became a Ministry of Business, Innovation and Employment (MBIE) business group on 13 July 2020. 

A range of agencies including the Ministry of Health, All-of-Government, Department of Prime Minister and Cabinet, Police, Customs, New Zealand Defence Force, Aviation Security Service and other business groups in MBIE are working together to deliver an enduring MIQ system. 

More information about MBIE's structure

Matatautanga – Competencies (Leadership Success Profile)

The Leadership Success Profile (LSP) is a leadership capability framework, developed by the New Zealand public sector for the New Zealand public sector. It creates a common language for leadership and establishes what great leadership looks like. You can look at the twelve underpinning capabilities and four leadership characters here: Leadership Success Profile | Te Kawa Mataaho Public Service Commission(external link)

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.

To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission