Commercial and Contract Manager
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Tēnei tūranga – About the role
Reporting to the Manager of Commercial and Contracts, this position leads the management of ICT vendors with the purpose of deriving the commercial and economic performance from our contracts with suppliers.
The Commercial and Contract Manager takes responsibility for assigned contracts monitoring performance, costs and contract compliance. They manage ICT suppliers through the supplier life cycle from contract negotiation to contract end. They focus on improving supplier performance, value for money and deriving savings.
The role will manage the ICT contract and vendor management activities, underpinned by a sophisticated understanding of MBIE’s current and future spend.
Ngā herenga – Requirements of the role
Personal specifications
- 2+ years’ experience in commercial contract management.
- A proven track record of experience and achievement in IT.
- Can analyse, review and critique proposed statements of work and other contractual documentation to identify compliance, completeness and accuracy issues.
- Demonstrated ability to work with vendors and internal stakeholders to gain best outcomes.
- A working knowledge of the legal frameworks in which the contract resides.
- Excellent communication skills – both verbal and written particularly business writing and reporting.
Qualifications
- A relevant tertiary qualification or equivalent knowledge, skills, and experience.
- Must have the legal right to live and work in New Zealand.
Takohanga tuhinga o mua – Key accountabilities and deliverables
Monitoring of performance, costs and contract compliance
- Partake and supports commercial negotiations in relation to new initiatives with vendors and variations to existing arrangements.
- Deploys developed commercial skills to identify external partners, engaging with professionals in other related disciplines (for example, Finance, Procurement specialists, lawyers) as appropriate. Is responsible for defining commercial communications, and the management and maintenance of the relationship between the organisation and the supplier.
- Provides commercial assistance in ICT procurement activities including contract negotiations, contract variations, and contract reviews.
- Works with the Manager of Commercial and Contracts to define cost and charging models.
Ensures ICT strategy delivers value for money in negotiations with vendors. - Analyses financial evaluations to manage vendor strategies and desired outcomes.
- Ensures all contract negotiations are conducted within All of Government guidelines and legal compliance.
- Ensures lessons learned from reviews are documented and promoted with colleagues, stakeholders and the organisation.
- Promotes good practice in third party management with respect to information security.
- Support the development and implementation of frameworks that measure how services are delivered.
- Support development and implementation of processes and tools to create benchmarking
Customer focus
- Identifies the needs or expectations of customers.
- Treats internal customers with the same courtesies they would extend to external customers.
- Works hard to meet customer deadlines.
- Always looks to improve service.
- Maintains professionalism.
Relationship management
- Participates as an active team member and contributes knowledge and expertise needed to achieve MBIE’s outcomes.
- Develops effective working relationships with other MBIE managers and staff in to transfer knowledge and learning from the team to the wider organisation.
- Builds and maintains effective relationships and partnerships with internal and external stakeholders, as necessary, to identify and share best practice information and to promote the Ministry, its products, and services.
- Represents whole-of-Ministry views and protects its reputation in any external interactions.
Action orientated
- Takes responsibility for own work.
- Self-starter.
- Seeks input if required.
- Recognises and acts on opportunities.
Self-management
- Models’ positive behaviours.
- Models the desired values and culture of the organisation.
- Willingly shares knowledge, expertise and within the team and with others in the organisation.
- Acts with honesty and integrity.
- Welcomes feedback and is receptive to input from others.
Organisational commitment and Public Service
- Builds commitment to MBIE’s vision, mission, values and services.
- Willingly undertakes any duty required within the context of the position.
- Manages own personal health and safety, and takes appropriate action to deal with workplace hazards, accidents and incidents.
- Complies with all legislative requirements.
- Adheres to the Ministry’s and State Services Commission Codes of Conduct.
Wellbeing, health and safety
- Displays commitment through actively supporting all safety and wellbeing initiatives.
- Ensures own and others safety at all times.
- Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
- Reports all incidents/accidents, including near misses in a timely fashion.
- Is involved in health and safety through participation and consultation.
Tō tūranga i roto i te Manatū – Your place in the Ministry
Corporate and Digital Shared Services is headed by Deputy Secretary Richard Griffiths.
This group works in partnership with business groups to enable them to deliver their objectives and portfolio obligations. Corporate and Digital Shared Services supports the stewardship obligations of the organisation including its medium and long-term sustainability, finance, health, capability and capacity.
This group has 13 branches:
- Corporate Services
- Finance, Performance and Assurance
- Mātauranga Māori
- Office of the Deputy Secretaries
- People and Culture
- Workplace, Safety and Security
- Cyber Security
- Data Strategy and Knowledge
- Data Insights and Intelligence
- Digital Operations
- Digital Solutions Delivery
- Partnerships and Programmes
- Technology and Architecture
The Commercial and Contracts Manager position reports into the Manager of Commercial and Contracts within the Digital Operations branch. The branch sits within the Corporate and Digital Shared Services group.
Matatautanga – Competencies (Leadership Success Profile)
The Leadership Success Profile (LSP) is a leadership capability framework, developed by the New Zealand public sector for the New Zealand public sector. It creates a common language for leadership and establishes what great leadership looks like. You can look at the twelve underpinning capabilities and four leadership characters here: Leadership Success Profile | Te Kawa Mataaho Public Service Commission(external link)
To mātou aronga – What we do for Aotearoa New Zealand
Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.
To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.
As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).
Te Tiriti o Waitangi
As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.
Mahi i roto i te Ratonga Tūmatanui – Working in the public service
Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.
In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.
What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission
