Market Analyst Risk and Verification

Tēnei tūranga – About the role

The Market Analyst position provides specialist knowledge regarding the nuances in offshore markets, and applies in-market insights to data and information or country research offerings to support robust decisions on visa applications. 

This specialist role will act as an in-market reference point for relevant stakeholders to call upon.

The Market Analyst is responsible for the collection and assessment of market specific information, intelligence and insights. With this information the Market Analyst will provide timely analysis on risk, issues and trends which may affect the integrity of the immigration system and enable good visa decision making.

This position requires an ability to think conceptually, follow logical lines of enquiry, and synthesise multiple pieces of information (from different sources) in to a coherent and useful story. 

Ngā herenga – Requirements of the role

Personal Specifications

• Good technical knowledge of risk management methodology and a broad experience of its application within an immigration environment.
• Ability to quickly assimilate new information or areas of work.
• Can-do attitude.
• Strong analytical skills.
• Ability to quickly establish and build strong working relationships.
• A working knowledge of security preferably in the government sector and or in management of classified information.
• Demonstrated logical problem analysis approach, which leads to robust and valid recommendations, conclusions, assumptions and decisions.
• Clear, logical and articulate communication style, written and oral.
• Highly developed written communication and report writing skills.
• Demonstrated customer service focus, including the ability to adapt service level and style to meet the differing needs of customers.
• Awareness of, and respect for, cultural differences in regard to communication and interpersonal style.
• Organisational skills (of self, work and time management) with the ability to prioritise multiple tasks for a range of customers.
• Relevant tertiary qualification is preferred and/or extensive and comparable experience in immigration, law enforcement, or risk management.
• The ability to gain and maintain a national security clearance as required (if the role is located in New Zealand).
• Must have the legal right to live and work in the country in which this position resides.

Takohanga tuhinga o mua – Key accountabilities and deliverables

Critical Areas of Success

• Identifies new and emerging market risks and trends through analysis of Immigration and other data, and regular environmental scanning.
• Assesses and communicates patterns in emerging market risk and escalates these using appropriate channels, forums, training and reports to raise awareness of risk and ensure risk is appropriately managed.
• Identifies and undertakes further in-depth analysis when required in response to an incidence of fraud or an adverse outcome.
• Evaluates information received from M5 and other partners and provides advice to Risk and Verification Managers on how to utilise this information in their assessment of risk/opportunities etc.
• Ensures that Risk and Verification identifies emerging risk trends within markets and provides appropriate mitigation strategies, including through advice and support to the ADEPT system.

 Monitoring and Planning

• Determines and communicates fraud patterns and trends within their specific market or region.
• Provides feedback to Business, Analytics & Targeting (BAT) regarding suggested changes to risk rules and development of new rules.
• Identifies when risks in markets pose a threat to the integrity of the immigration system and utilises this information to inform recommendations to support the Immigration Risk Model.
• Facilitates network-wide risk analysis through, for example, collaborating with other Market Analysts across R&V sites to provide a global view of particular risks.
• Identifies patterns in non-compliance and provides recommendations on approaches to improve risk management approaches in offices or across products, escalating as appropriate.
• Provides specialist in-depth analysis in response to incidences of fraud, defined adverse outcomes, or similar immigration related client issues.

Relationship Management

• Builds and maintains relationships with external agencies which assist with market analysis, this includes strengthening relationships with ‘in country’ M5 partner.
• Works collaboratively with internal and external parties to obtain and share market information.
• Develops strong relationships between off- and on-shore officers to enable a seamless transfer of in-market information.
• Works with and engages across the risk & verification network (particularly with other Market Analysts) to produce collaborative products.
• Works with Intelligence, Data and Insights (IDI) to identify whether further data or analysis is required in response to emerging risk patterns in market.

Wellbeing, health & safety

• Displays commitment through actively supporting all safety and wellbeing initiatives.
• Ensures own and others safety at all times.
• Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
• Reports all incidents/accidents, including near misses in a timely fashion.
• Is involved in health and safety through participation and consultation.

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Market Analyst position reports into the Risk & Verification or Verification Manager within the Risk and Verification branch. The branch sits within the Immigration New Zealand group.

More information about MBIE’s structure

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.

To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Ngā matatau – Our competencies

Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.

Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.

Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.

Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.

Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.

Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission