Data Support Analyst

Tēnei tūranga – About the role

The Government Property Office, hosted within MBIE, is accountable for the strategic leadership of the government’s office portfolio. The Government Property Office is also responsible for providing property management services to MBIE.

The government’s office portfolio is significant, encompassing circa 940,000 sqm footprint and a rental spend of circa $320 million per year across 70 agencies, including Crown Agents. MBIE is an agency with a significant property portfolio (about 10% of the government’s footprint), encompassing both office and non-office sites, across New Zealand and offshore.

The Data Support Analyst supports the work of the Property Information and Performance team within the Strategy & Standards unit of the Government Property Office. The Data Support Analyst will provide support to the Lead Advisor Property Information and Performance through the analysis of the Property portfolio.

The Data Support Analyst is responsible for:

• Supporting the maintenance of the Property Portal used by the Government Property Office branch and government agencies.
• Data entry, data integrity and management in key Government Property Office systems, especially the Government Property Portal.
• Supporting the wider Government Property Office staff and government agencies who are responsible for the entry and management of property data.
• Extracting, transforming and loading data from a range of sources, including lease documents, databases and operational systems, and use AI‑supported tools and analytics products to support decision‑making.

Ngā herenga – Requirements of the role

Personal specifications

• Excellent interpersonal, teamwork and relationship management skills.
• Must have a keen eye for detail.
• Commitment and accountability.
• Ability to think logically and analytically.
• Able to work methodically and have strong process development skills.
• Self-starter, able to meet objectives with minimal direction and oversight.
• Excellent computer skills; including Microsoft products; proficiency in Power BI, PowerApps and advanced Excel is a strong advantage.
• Tech savvy and able to use modern analytics and automation tools, with capability to extract, transform, load (ETL)
• Excellent written and oral communication skills.
• Ability to establish priorities and meet deadlines in line with good customer service.
• Knowledge of public sector requirements and processes is advantageous.

Experience and Qualifications

• Tertiary qualification in business or technology related discipline or equivalent experience.
• You must have the legal right to live and work in New Zealand and be able to satisfy the Ministry’s security clearance requirements.

Takohanga tuhinga o mua – Key accountabilities and deliverables

Delivery

• Collects and enters data into the Property Portal, ensuring data is entered quickly and accurately.
• Undertake analysis of straightforward information to support reporting, decision-making and improvement of property data quality.
• Data collected from agencies is analysed, interpreted and turned into information and insights, which adds value for the Government Property Office, MBIE and government agencies.
• Maintains the integrity of data in the Property Portal and its supporting applications.
• Support the Government Property Office with ad hoc data analysis.
• Facilitates continuous process improvement in property data and the Property Portal.
• Escalates service disruptions that affect multiple users through the appropriate channels in a timely manner.
• Peer reviews colleagues work and works as part of a team to ensure a robust data administration process.
• Provides effective support to colleagues in the Property Information and Performance team by maintaining the accuracy and timeliness of data in the systems so that reporting can be generated.
• Supports agency user access to the systems that are managed by the team and continually reviews user access controls and security configurations.
• Analyse and advise any risks or business improvements on critical business process during the testing and implementation phase of new system updates.

Customer Focus

• Supports colleagues in the Government Property Office and identifies the needs and expectations of customers for data and insights.
• Works hard to meet deadlines.
• Always looks to improve service.
• Maintains professionalism.

Manage tasks and projects

• Ensures requests are lodged and actioned promptly and appropriately.
• Alerts manager to potential problems/risks well in advance and proposes solutions.
• Well-organised with a drive to achieve results; plans systematically and identifies and manages risks.
• Knows when to work alone and when to seek advice and others’ input.
• Identifies resources necessary to meet objectives of self or team.
• Work with the manager and team to support the active management of issues and risks across the portfolio including management, escalation and tracking of issues and relevant actions.

Relationship management

• Builds and maintains excellent working relationships across the Government Property Office branch.
• Participates as an active team member and contributes knowledge and expertise needed to achieve MBIE’s outcomes.
• Builds connections with stakeholders within and outside of the Ministry, purposefully engaging with them and leveraging their activities to gain deeper insights and better achieve desired outcomes collectively.
• Actively contributes to development of and promotion of cross agency, system level views in internal and external interactions.
• Works collaboratively with colleagues to effectively manage Government Property Office records and information.
• Establishes and maintains relationships with similar functions across MBIE and within the wider public sector.

Wellbeing, health & safety

• Displays commitment through actively supporting all safety and wellbeing initiatives.
• Ensures own and others safety at all times.
• Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
• Reports all incidents/accidents, including near misses in a timely fashion.
• Is involved in health and safety through participation and consultation.

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Data Support Analyst position reports into the Lead Advisor Property Information & Performance within the Government Property Office branch. The branch sits within the Regional Development and Commercial Services (RDCS) group.

More information about MBIE’s structure

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose – Grow New Zealand for All.

To Grow New Zealand for All, we put people at the heart of our mahi (work). Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

• As agile public service leaders, we use our breadth and experience to navigate the ever-changing world.
• We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders.
• We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Ngā matatau – Our competencies

Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.

Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.

Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.

Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.

Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.

Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti).

Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All.

The principles of Te Tiriti – including partnership, good faith, and active protection – are at the core of our work.

MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission