Senior Advisor – Benefits Realisation

Tēnei tūranga – About the role

The Senior Advisor is responsible for providing high quality operational advice to support the successful delivery of the Our Future Services programme. The role will be responsible for a range of tasks related to implementation of the programme and will also provide general advisory support to the Senior Programme Manager and Principal Advisor.  The Senior Advisor will be responsible for ensuring the Programme’s benefits are well defined, measured, monitored and understood across the programme to enable responsible delivery teams.

The Senior Advisor will bring their business understanding and risk management experience to work across Immigration New Zealand and MBIE to grow relationships and ensure appropriate engagement with the Our Future Services work programme.

Ngā herenga – Requirements of the role

Personal specifications

• Demonstrates strong writing skills, including presenting information across a wide range of formats, including formal memos, reporting and presentations.
• Strong organisational and programme management skills, including demonstrating initiative and the ability to prioritise across a number of tasks.
• Quickly assimilates new information at a high level and comes to an understanding of unfamiliar and complex issues.
• Identify ways of thinking about risks and issues and provide advice on possible pathways forward on both strategic and operational issues, including tracking and realisation of programme benefits.
• Strong decision-making and problem-solving skills, using sound, well-rounded, informed and inclusive approaches.
• Effectively analyse, plan and coordinate and quickly develop recommendations and provide high quality advice.
• Confident using data and insights to produce analysis and reporting, including for benefits realisation.
• Familiar with benefits realisation and reporting frameworks for projects/programmes.
• Demonstrates excellent communications and influencing skills communicating confidently and effectively and proactively developing relationships with a wide range of people at all levels.
• A strong understanding of the processes that underpin the operations of the public sector environment, including policy development, governance and assurance processes, and machinery of government.
• Must be a New Zealand Citizen or Permanent Resident.

Takohanga tuhinga o mua – Key accountabilities and deliverables

Responsibilities of this position are expected to change over time as the Ministry responds to changing needs. The incumbent will need the flexibility to adapt and develop as the environment evolves. This includes performing any other duties as required.

Provides advice and support

• Manage planning, performance and reporting, risk management, programme planning, continuous improvement and assurance processes.
• Manage the ongoing refinement and management of the programme’s Benefits Realisation Plan, ensuring alignment with programme objectives.
• Provide advice and support to programme leadership and workstreams on identifying, defining and measuring benefits.
• Support the governance processes for the Programme, including providing secretariat support for the Our Future Services Programme Board and Design Authority, as required.
• Provide quality and timely advice to the Programme Manager and Principal Advisor, as required.
• Complete a range of organisational, administrative and advisory tasks that support the day-to-day running of the Our Future Services programme, including drafting and updating key programme artefacts, such as status reports and benefits reporting.
• Produce written documents about a range of topics, such as governance memos, project plans, and stakeholder engagement collateral and deliver these with high standards of quality and accuracy within tight deadlines.

Delivery of programme objectives

• Develops key documents that support programme delivery, such as benefits realisation planning, implementation readiness activities, and project planning.
• Supporting monitoring and reporting to demonstrate that the programme is achieving key deliverables in line with the programme’s strategic and operational objectives.
• Support the end to end management of programme benefits, including tracking progress, assessing realisation and effective communication.
• Work with programme stakeholders to understand and highlight risks or gaps affecting benefit realisation.
• Keeps informed of immigration policies and processes, alongside INZ strategic priorities and stakeholder needs and concerns, to contribute to advice to the programme.
• Proactively identifies risks related to programme delivery and escalates these appropriately.
• Takes ownership of governance and assurance processes, including compiling agendas, organising participants and tracking actions.

Relationship management

• Proactively builds and maintains a network of internal colleagues and contacts in order to source information quickly and achieve progress on objectives.
• Actively seek input from others and involve partners to collaboratively deliver business outcomes.
• Works collaboratively across with relevant teams and internal stakeholders to ensure appropriate engagement with relevant aspects of the programme.
• Collaborates across the organisation to ensure benefits are clearly understood, owned and embedded.

Wellbeing, health and safety

• Displays commitment through actively supporting all safety and wellbeing initiatives.
• Ensures own and others' safety at all times.
• Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
• Reports all incidents/accidents, including near misses in a timely fashion.
• Is involved in health and safety through participation and consultation.

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Senior Advisor position reports into the Programme Director, Future Services within the Future Services branch. The branch sits within the Immigration New Zealand group. NB: Role will report to GM Future Services in the interim until Programme Director role is established.

More information about MBIE’s structure

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose – Grow New Zealand for All.

To Grow New Zealand for All, we put people at the heart of our mahi (work). Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

• As agile public service leaders, we use our breadth and experience to navigate the ever-changing world.
• We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders.
• We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Ngā matatau – Our competencies

Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.

Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.

Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.

Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.

Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.

Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti).

Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All.

The principles of Te Tiriti – including partnership, good faith, and active protection – are at the core of our work.

MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission