Manager Compliance – Enterprise Risk and Compliance

Tēnei tūranga – About the role

Effectively managing risk is becoming increasingly important to MBIE. The aspiration for MBIE’s risk maturity is that the organisation’s risk appetite is clearly defined, risk management is embedded in the business, and there is a single and dynamic view of risk and compliance.

Complying with legislation, model standards and internal policy obligations is a key component of MBIE’s ‘Three Lines’ model. The Manager Compliance is a senior position in the Enterprise Risk and Compliance branch that is accountable for the development, implementation and maturing of MBIE’s compliance frameworks, tools and guidance to lift compliance capability and culture to ensure MBIE meets its core obligations.

The Manager Compliance is responsible for managing a small team of specialists who act as trusted advisors providing expert advice on compliance and internal control related matters to our 1st line Risk and Assurance teams and 2nd line Functional Risk Leads. 

The position will work closely alongside the General Manager Enterprise Risk and Compliance providing strategic direction, intellectual leadership and senior level compliance advice and support to the Ministry as a whole.

Ngā herenga – Requirements of the role

Personal specifications

• Experience leading a compliance function in a large and complex organisation
• Proven leadership skills and demonstrated ability to engage and motivate staff to build a strong high performing and customer-focused team
• Excellent planning, prioritisation and organisation skills, including the ability to anticipate and plan ahead (some project management experience is desirable)
• Expert understanding of best practice enterprise compliance frameworks, processes and systems
• Experience supporting behavioural change and lifting organisational capability and culture in compliance
• A strategic thinker who is able to make the connections between various aspects of the organisation and the implications for their function
• Proven ability to develop trust and credibility with senior managers and staff and build strong working relationships
• Excellent verbal and written communication skills
• Can-do attitude and a high level of initiative, sound judgement and discretion
• Ability to influence others by expressing ideas clearly and succinctly
• Ability to quickly assimilate new information or areas of work
• Well organised with the ability to multitask and manage time effectively

Qualification

• A relevant tertiary qualification is preferred

Other

• Must have the legal right to live and work in New Zealand
• Must consent to and satisfactorily complete a credit check

Takohanga tuhinga o mua – Key accountabilities and deliverables

Delivers quality results which contribute to the Ministry’s outcomes

• Partners with the General Manager Enterprise Risk and Compliance to develop and implement a compliance strategy for MBIE that supports the maturity of the function in consultation with the Organisational Capability Assurance Committee (OrCA), Senior Leadership Team (SLT) and Risk and Advisory Committee (RAC)
• Leads the Compliance team to develop an effective, systematic and enduring approach to ensure MBIE meets its core compliance obligations
• Develops a customer-focused culture within the Compliance team ensuring a balanced and pragmatic view is taken to support the business
• Responsible for the preparation and implementation of the annual compliance work programme, including taking the lead on specific initiatives and engagement with key stakeholder groups
• Works collaboratively with 1^st line Risk and Assurance teams and 2^nd line Functional Risk Leads to build organisational awareness, understanding and maturity of what good compliance looks like, including defining and overseeing risk-based compliance management plans
• Leads the development, implementation and maturing of systems and processes to monitor the overall levels of compliance across MBIE taking a risk-based approach
• Provides evidence-based insights into compliance, analysis of compliance trends and themes, and lessons learned to support quarterly reporting to OrCA, SLT and RAC
• Identifies and raises significant compliance issues and risks, providing expert technical advice that is timely and pragmatic, and supporting the development of strategies for management to responsibly manage and mitigate risks
• Builds effective relationships with Internal Assurance and the Risk team ensuring risk, compliance and assurance frameworks are aligned and to deliver on shared deliverables as required
• Leads the continuous improvement of MBIE’s compliance frameworks, policies, systems and processes and their application across the business
• Leads by example by displaying and encouraging behaviours essential to the delivery of a strong compliance culture

Personal leadership

• Models exemplary management and leadership behaviours and State Sector ethics and values
• Creates a sense of vision, engages and motivates people to participate, and makes things happen.
• Fosters an open, collaborative environment that encourages quality, innovation, ongoing learning and knowledge sharing

General management

• Develops strategies, work programmes and performance targets for the team, with supporting measurement, monitoring and reporting mechanisms
• Aligns the team work programme with MBIE’s strategic direction and other business groups’ work programmes
• Monitors and adjusts work programmes through the agreed processes to enable the team to adapt to changing circumstances
• Regularly monitors and reports on progress towards achievement of plans and strategies
• Manages expenditure and resources in line with approved guidelines, budget, deadlines and reporting requirements, with a focus on driving cost effectiveness in the Ministry
• Builds continuous review and improvement throughout all elements of the team operations

Team leadership

• Establishes clear accountabilities, expectations and performance standards with direct reports and ensures regular performance management and development occurs
• Monitors individual, team and function performance to ensure that performance targets are met
• Anticipates future capability needs in Human Resources, identifies gaps in capability and addresses these gaps through targeted recruitment and development or other actions
• Coaches, mentors and develops staff to meet the needs of MBIE now and in the future
• Identifies and develops talent for key roles in the team
• Champions improvement of current services, systems and products to meet business requirements and priorities

Relationship management

• Contributes technical knowledge and expertise needed to achieve MBIE’s outcomes
• Develops effective working relationships with key stakeholders including 1^st line Risk and Assurance teams and 2^nd line Functional Risk Leads
• Develops effective working relationships with other MBIE managers and staff to transfer knowledge and learning from team to the wider organisation
• Represents whole-of-Ministry views and protects its reputation in external interactions.
• Builds strategic alliances with key government and non-government representatives to ensure MBIE’s views are influential in their decision-making
• Builds and maintains effective relationships and partnerships with national and international organisations to identify and share best practice information and to promote the Ministry, its products and services
• Tests the effectiveness of stakeholder relationships using a range of appropriate measures and processes (including stakeholder feedback)

Key relationships

• First line Risk and Assurance teams / Business Group Risk Champions
• Second line Functional Risk Leads
• Deputy Secretaries and General Managers
• General Manager Enterprise Risk and Compliance
• Manager Risk Reporting and Operations
• Legal Services
• Internal Assurance
• External Auditors
• Managers and staff across the Ministry

Wellbeing, health and safety

• Displays commitment through actively supporting all safety and wellbeing initiatives
• Ensures own and others safety at all times
• Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting
• Reports all incidents/accidents, including near misses in a timely fashion
• Is involved in health and safety through participation and consultation

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Manager Compliance position reports into the General Manager Enterprise Risk and Compliance within the Enterprise Risk and Compliance branch. The branch sits within the Finance and Performance group.

More information about MBIE's structure

Matatautanga – Competencies (Leadership Success Profile)

The Leadership Success Profile (LSP) is a leadership capability framework, developed by the New Zealand public sector for the New Zealand public sector. It creates a common language for leadership and establishes what great leadership looks like. You can look at the twelve underpinning capabilities and four leadership characters here: Leadership Success Profile | Te Kawa Mataaho Public Service Commission(external link)

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.

To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission