Business Analyst

Tēnei tūranga – About the role

The Business Analyst is a team member position in MBIE working in the Immigration Health Team. The Business Analyst will bring their business understanding and perspective to work in partnership with their manager and other staff.

The Business Analyst is responsible for ensuring quality and consistency of advice and practices in relation to their contribution to the Immigration Health Team’s work.

The Business Analyst will be willing to take on a wide variety of tasks to ensure the success of the Immigration Health Team.

Ngā herenga – Requirements of the role

Personal specifications

Knowledge of the immigration operating environment.
A high standard of written English.
Experience of business analysis work including working with impact analysis, tools and methodologies.
Experience with business process design and analysis, preferably in government.
Knowledge and understanding of the operations of Immigration New Zealand, MBIE and the mechanisms of government.
Experience identifying impacts and issues.
Experience developing and documenting sound business cases.
Ability to use computer software packages including project management, word processing and analytical tools.
Ability to work with numbers and cost out options to support recommendations with quantitative data.
Excellent communications, self-management, and interpersonal skills.
Proven ability to clearly present analysis and ideas on paper.
Ability to work within a team environment and establish working relationships inside and outside the organisation.
Knowledge of the Health Sector.
The ability to gain and maintain a national security clearance as required.
Must be a New Zealand citizen or hold a residence class visa (if the role is located in New Zealand).
Must have the legal right to live and work in the country in which this position resides (if the role is located outside of New Zealand).
Tertiary qualifications or equivalent experience in business process design.
Credit check required (no).
Required to drive (no).
Police vetting (no).

Takohanga tuhinga o mua – Key accountabilities and deliverables

The Business Analyst will be required to deliver results in the following areas:

Contributing to the day-to-day work of the team.
Contribute and participate in project teams to identify teams to identify options, designs and model alternatives for implementation of initiatives.
Design, development, and implantation of project deliverables.
Provide advice to Policy, Project Managers, Management and Ministers (where appropriate) on analysis work undertaken, which may include changes related to proposed legislative and policy, business improvement and strategic planning initiatives.
Liaise with other Government agencies.
Draft operational manual amendments.
Participate in or provide leadership for allocated projects.
Apply approved project methodology and analysis tools.
Manager personal workload through workflow planning, prioritisation, and review against agreed outcomes.

Provide comprehensive analysis, advice, and document requirements for impacts on all aspects of the Immigration operating system including:

Operational Policy.
Business case development.
Business processes.
Systems.
Publications.
Finance.
Human Resources and Organisational Development.
Controls and performance measures.
Information reporting needs.

Consult internally on the scope of projects or proposed projects to:

Identify risks and conflicts and develop strategies to resolve these.
Identify links with other cross INZ initiatives to ensure optimum use of departmental resource.

Operations Management

Contribute to and participate in project development to identify best practice standards and ensure that guidelines are followed.
Ensure all decisions are authorised appropriately and documented for accountability.
Incorporate “what’s right for the business” in all analysis, design, and modelling.
Ensure overall design is in alignment with the INZ culture and Service Design and Performance’s strategy.

Internal and External Relationships

Develop and maintain productive working relationships with managers and team members.

Wellbeing, health & safety

Displays commitment through actively supporting all safety and wellbeing initiatives.
Ensures own and others safety at all times.
Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
Reports all incidents/accidents, including near misses in a timely fashion.
Is involved in health and safety through participation and consultation.

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Business Analyst position reports into the Manager, Immigration Health Team within the Enablement branch. The branch sits within the Immigration New Zealand group.

More information about MBIE’s structure

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.

To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Ngā matatau – Our competencies

Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.

Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.

Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.

Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.

Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.

Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission