Technical Lead
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Tēnei tūranga – About the role
The Technical Lead is a specialist position in MBIE that sits within the Employment System Guidance and Engagement team and contributes to the operations of Employment Services and the employment regulatory system.
The Technical Lead:
- Provides employment law knowledge and advice to support our internal practice and external guidance. They work in partnership with practitioners in frontline services (such as Labour Inspectors and Mediators), and information and education colleagues in our Engagement and Experience and Business and Consumer branches.
- Supports the development, design, and implementation of new or changes to existing employment legislation – for example, Holidays Act reforms.
- Contributes legislative and practical employment law knowledge and expertise to, for example, external and internal guidance and practice on how to apply employment law, ensuring it is robust and consistent.
- Works with the Stewardship and Capability team in Regulatory and Advisory Services, to inform the development and improvement of practice, policies and procedures, processes and systems for employment core services.
Key Relationships
- All Employment Services teams.
- All other branches within the Te Whakatairanga Service Delivery and those policy teams dealing with employment law.
- All branches of the Immigration New Zealand Group.
- Corporate Services – Legal.
- Managers and staff in other MBIE Groups as required.
- Ministers and staff in Minister’s offices.
- Staff in other relevant government and non-government agencies.
- Stakeholders.
Ngā herenga – Requirements of the role
Personal specifications
- Sound understanding of NZ employment law and the NZ employment relations system, knowledge of the employment sector, and experience in the application of employment law and practices in a real setting.
- A strategic and creative outlook with the ability to stay abreast of sector trends, and consider what they mean in terms of practical application and strategy.
- Professional leadership by influencing skills and coaching.
- Excellent communication skills.
- Works in a manner of active collegial collaboration, including positive interaction with a wide variety of people and groups.
- High energy levels and initiative, possessing a strong results orientation and the ability to plan and work without close supervision.
- Must have the legal right to live and work in New Zealand.
Qualifications
- Tertiary qualification in a relevant field or comparable experience.
Takohanga tuhinga o mua – Key accountabilities and deliverables
Critical areas of success
The Technical Lead will be required to deliver results in the following areas:
- Provide leadership, knowledge and specialist expertise in employment law and its practice to frontline staff and as the basis for external guidance.
- Builds organisational knowledge, information and awareness about workplace practices and employment standards in New Zealand.
- Contribute professional knowledge and advice to the development of service strategies and programmes from an employment law perspective.
- Contribute to the development and implementation of employment law into best practice policies and procedures in service delivery.
- Provide specialist advice to Employment Services managers and senior leaders.
- Actively build and maintain relationships with other regulatory agencies to influence and lift performance.
- Deliver specialist services that actively support and contribute to the achievement of the Ministry’s outcomes and that deliver to the needs of internal and external stakeholders.
Customer focus
- Work collaboratively with Employment Services managers to ensure the successful delivery of the work across the branch.
- Work as a team with others, with respect to work planning and case management in order to ensure optimum prioritisation of work and the most appropriate allocation of skills to particular circumstances.
- Actively engage with personnel across the branch to maintain currency of knowledge in branch activities.
- Assist with complex cases and difficult situations to ensure that cases are effectively managed at first contact with the Ministry.
- Advise on application of case law and legislation, for example to ensure that analysis of investigations, reports, and prosecution cases, and use of powers, is appropriate and relevant at all times, or to form the basis of best practice guidance to employers and employees.
Relationship Management
- Manage relationships with appropriate external bodies and agencies.
- Display strong focus on employment services’ regulatory outcomes.
- Ensure that the Ministry’s message is delivered to customers in an accurate and consistent manner at all times.
Self-Management
- Models positive behaviours.
- Models the desired values and culture of the organisation.
- Willingly shares knowledge, expertise and within the team and with others in the organisation.
- Acts with honesty and integrity.
- Welcomes feedback and is receptive to input from others.
Wellbeing, health and safety
- Displays commitment through actively supporting all safety and wellbeing initiatives.
- Ensures own and others safety at all times.
- Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
- Reports all incidents/accidents, including near misses in a timely fashion.
- Is involved in health and safety through participation and consultation.
Tō tūranga i roto i te Manatū – Your place in the Ministry
The Technical Lead position reports into the Manager Employment System Guidance & Engagement within Employment Services branch. The branch sits within the Te Whakatairanga Service Delivery group.
To mātou aronga – What we do for Aotearoa New Zealand
Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.
To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.
As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).
Ngā matatau – Our competencies
Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.
Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.
Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.
Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.
Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.
Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.
Te Tiriti o Waitangi
As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.
Mahi i roto i te Ratonga Tūmatanui – Working in the public service
Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.
In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.
What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission
