Senior Test Analyst
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Tēnei tūranga – About the role
Reporting to the Capability Lead - Quality Assurance & Testing, this position will be responsible for delivering planned testing activities including BAU application fixes identified during the analysis and design phases. This role will be responsible to identify, report and document issues and risks that matter to business teams and customers by performing exploratory testing and by producing appropriate levels of documentation.
In addition, it will be responsible for providing regular reporting and identifying all risks associated with the testing and will make assessments and provide advice on the practicality of testing process alternatives to mitigate risks.
The position will support the team to deliver the software solutions by applying best practice methods in software testing. The Senior Test Analyst will bring their subject matter expertise, business, legislative and technical knowledge, and perspective to work in partnership with project and operational teams to support day to day operations.
Ngā herenga – Requirements of the role
Personal specifications
- Extensive and broad experience in a testing capacity and ability to work within a challenging, high profile and complex testing environment.
- Understand the bigger picture and business objectives behind the technical solutions being built to align your test approach and testing efforts.
- Has awareness of various test techniques that help accelerate software testing without compromising quality.
- Has demonstrated experience working in integrated SaaS product environments.
- Experience with technical testing tools (e.g., API and database query tools.
- Ability to write acceptance tests from user stories or requirements.
- Understanding the various testing considerations for the non-functional requirements of a solution being built and tested.
- Understanding of context driven test practices, exploratory test techniques, and continuous testing concepts are highly desired.
- Understanding of different delivery methodologies/exposure is desirable.
- Understanding of ICT functions, environments, business practice and systems from government operating model perspective.
- A desire to learn non-functional testing skills, including automation and performance testing. Ability to quickly establish and build strong working relationships and develop trust, credibility, buy-in and collaboration with managers, staff, vendors and other stakeholders.
- Ability to influence and lead work through others to get the best outcomes where direct reporting relationships do not exist.
- Excellent communication skills – both verbal and written particularly business writing and reporting, ensuring communication is always clear and concise.
- Ability to change and adapt to new priorities as necessary.
- Commitment to growth with a curiosity to be involved in wider initiatives across the testing community is desired.
- Must have lived in a 5Eyes country for a minimum of five consecutive years.*
*5Eyes countries: New Zealand; Australia; United Kingdom; Canada; or United States of America
Qualifications
- A relevant tertiary qualification or equivalent knowledge, skills and work experience.
- Must have the legal right to live and work in New Zealand.
- Must be able to obtain a National Security clearance.
Takohanga tuhinga o mua – Key accountabilities and deliverables
Test Outcomes
- Identifying and analysing issues and risks that can impact systems and customers.
- Effective, clear, and concise communication of issues in a language that is apt for stakeholders.
- Conducting appropriate testing and investigation of system issues and resolutions.
- Providing reporting, analysis, test scripting and as required, user acceptance testing of new and or enhanced business systems and processes.
- Ensuring the right level of test coverage is achieved to provide Go-Live recommendations.
- Present results of testing in a way that shows understanding and interpretation of impacts and consequences for all parties.
- Identifies improvements to the process and completes all defined, assigned test activities.
- Ensure that MBIE maintains best practice alignment with ICT and NZ Government industry standards.
- Responsible for the creation of test artefacts such as test plans, update reports and test exit reports.
- Contributes to the coaching and mentoring of other team members.
Customer Focus
- Identifies the needs and or expectations of customers.
- Treats internal customers with the same courtesies they would extend to external customers.
- Works hard to meet customer deadlines.
- Always looks to improve service.
- Maintains professionalism.
- Strives to be part of the customer's success story.
Relationship Management
- Participates as an active team member and contributes knowledge and expertise needed to achieve MBIE’s outcomes.
- Develops effective working relationships with other MBIE managers and staff in order to transfer knowledge and learning from the team to the wider organisation.
- Represents whole-of-Ministry views and protects its reputation in any external interactions.
Action oriented
- Takes responsibility for own work.
- Self-starter.
- Seeks input if required.
- Recognises and acts on opportunities.
- Enjoys being a team player.
Self-Management
- Models positive behaviours.
- Models the desired values and culture of the organisation.
- Willingly shares knowledge and expertise within the team and others in the organisation.
- Acts with honesty and integrity.
- Welcomes feedback and is receptive to input from others.
Organisational commitment and public service
- Builds commitment to MBIE’s vision, mission, values, and services.
- Willingly undertakes any duty required within the context of the position.
- Complies with all legislative requirements.
- Adheres to the Ministry’s and State Services Commission Codes of Conduct.
Wellbeing, health and safety
- Displays commitment through actively supporting all safety and wellbeing initiatives.
- Ensures own and others safety at all times.
- Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
- Reports all incidents/accidents, including near misses in a timely fashion.
- Is involved in health and safety through participation and consultation.
Tō tūranga i roto i te Manatū – Your place in the Ministry
The Senior Test Analyst position reports into the Capability Lead – Quality Assurance & Testing in the Digital Solution Delivery branch. The branch sits within the Digital Data and Insights group.
To mātou aronga – What we do for Aotearoa New Zealand
Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.
To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.
As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).
Ngā matatau – Our competencies
Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.
Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.
Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.
Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.
Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.
Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.
Te Tiriti o Waitangi
As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.
Mahi i roto i te Ratonga Tūmatanui – Working in the public service
Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.
In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.
What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission
