Senior Business Analyst

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Tēnei tūranga – About the role

Reporting to the Capability Lead Business Analysis, the Senior Business Analyst has a significant opportunity in the team to influence the quality of outcomes we are delivering to our stakeholders. By applying our industry experience, we are able to not just capture but prioritise requirements, making informed decisions which increase the overall effectiveness of the projects and systems we deliver.

As a trusted advisor we provide practical advice and guidance to both users and developers; we can ensure we are delivering business solutions which are more than just fit for purpose, tools to take the Ministry forward in its ability to deliver public services. The Group’s purpose is to enable and empower the functions of our core business through effective use of technology: the implementation of services and systems which strengthen the way our Ministry delivers services, delivers on the outcomes required by Government. We support the MBIE business areas as a team of specialist subject matter experts with in-depth domain knowledge, to optimise delivery across the business.

This is done by:

  • Identifying and defining opportunities for improvement.
  • The use of process improvement tools and techniques to analyse an existing business process.
  • Providing IT solutions perspective.
  • Know how to translate understanding of the business improvement needs into IT solution.
  • requirements to create effective and innovative business solutions.
  • Understanding project processes.

Ngā herenga – Requirements of the role

Personal specifications

  • You will have at least 5 years’ experience relevant experience in a Business Analyst role.
  • You are a trusted advisor to diverse Stakeholder base.
  • You have confidence in your decision making.
  • You are seen as a subject matter expert for Business Analysis.
  • You have demonstrable experience with the software development lifecycle & Agile practices.
  • You are well networked and respected in the industry.
  • You have a flexible and adaptive approach to maximize the value of the solution.
  • You are and strive to be a trusted advisor to diverse stakeholder base.
  • You have clear communication skills as well as great interpersonal skills with clarity in expression.
  • You are result oriented with a positive, result driven attitude.
  • You believe in team wins over individual wins.
  • You constantly upgrade yourself using new tools and techniques.
  • You have a tertiary qualification in a relevant area.
  • You have shown an ongoing commitment to your professional development.
  • Must have the legal right to live and work in New Zealand.

Takohanga tuhinga o mua – Key accountabilities and deliverables

Technology Outcomes

  • You are focussed on your stakeholders - engaging and contributing to projects, proactively providing advice and guidance to produce better outcomes, greater efficiencies and systems which ultimately deliver better service to the public.
  • Your outputs work, the translation from business requirements to functional requirements is seamless and in line with the larger project goals.
  • You are seen as a facilitator of communication between Business and IT; providing balance when needed, creating and achieving realistic objectives with your stakeholders.
  • Both you and the team are adding value to the wider Ministry by genuinely taking ownership of the systems it creates and delivers.

Relationships

  • Relationships with your peers, your stakeholders and your leaders are productive, communication is professional, clear and timely.
  • Your conversations are robust, and trust is created.

Wellbeing, health & safety

  • Displays commitment through actively supporting all safety and wellbeing initiatives.
  • Ensures own and others safety at all times.
  • Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
  • Reports all incidents/accidents, including near misses in a timely fashion.
  • Is involved in health and safety through participation and consultation.

The Senior Business Analyst SFIA Competency Level 5, indicating a high level of organisational impact and influence, and the critical nature of this role within the wider business.

Authority

  • Works under broad direction. Work is often self-initiated.
  • Is fully responsible for meeting allocated technical and/or project/supervisory objectives.
  • Establishes milestones and has a significant role in the assignment of tasks and/or responsibilities.

Influence

  • Influences organisation, customers, suppliers, partners and peers on the contribution of own specialism.
  • Builds appropriate and effective business relationships. Makes decisions which impact the success of assigned work, i.e. results, deadlines and budget.
  • Has significant influence over the allocation and management of resources appropriate to given assignments.

Business Skill

  • Performs an extensive range and variety of complex technical and/or professional work activities.
  • Undertakes work which requires the application of fundamental principles in a wide and often unpredictable range of contexts.
  • Understands the relationship between own specialism and wider customer/organisational requirements.

Knowledge

  • Is fully familiar with recognised industry bodies of knowledge both generic and specific.
  • Actively seeks out new knowledge for own personal development and the mentoring or coaching of others.
  • Develops a wider breadth of knowledge across the industry or business.
  • Applies knowledge to help to define the standards which others will apply.

Technical Complexity

  • Advises on the available standards, methods, tools and applications relevant to own specialism and can make appropriate choices from alternatives.
  • Analyses, designs, plans, executes and evaluates work to time, cost and quality targets.
  • Assesses and evaluates risk. Communicates effectively, both formally and informally.
  • Demonstrates leadership.
  • Facilitates collaboration between stakeholders who have diverse objectives. Takes all requirements into account when making proposals.
  • Takes initiative to keep skills up to date.
  • Mentors colleagues.
  • Maintains an awareness of developments in the industry.
  • Analyses requirements and advises on scope and options for continuous operational improvements.

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Senior Business Analyst position reports into the Capability Lead Business Analysis within the Digital Solution Delivery branch. The branch sits within the Digital Data and Insights group.

More information about MBIE’s structure(external link)

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.

To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Ngā matatau – Our competencies

Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.

Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.

Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.

Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.

Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.

Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission

MBIE value: Māia - Bold & brave, Pae Kahurangi - Build our future, Mahi Tahi - Better together, Pono Me Te Tika - Own it